Course Description
This self-directed, web-based product training course provides you with knowledge of Qwest Digital Switched Service (DSS). You will learn how DSS works and the options available.

Digital Switched Service is a digital interface that provides PBX users with switched access from the customers PBX to Qwest's central office. DSS is the service that rides on the DSS/DS1 digital facility between the customer site and the central office switch.

For more information on creating and submitting a service request, please go to the Qwest.com Wholesale training web site. Web based and Instructor Led training courses which includes this information are titled: ASR Private Line.

Course Objectives
Upon completion of this training course, you should be able to:

• Describe the function of DSS
• Describe the three configurations for DSS
• Configure sample DSS solutions
• Identify hardware and software requirements
• Describe how DSS integrates with other products

Prerequisites

• Local Qwest 101 "Doing Business with Qwest"
• Basic Telephony course and/or equivalent industry experience
• Knowledge of Digital technologies
• Digital Data Service
• DS1
• PBX Trunks

Audience
The target audience for the training is primarily CLECs and External Customers, but the training is available to anyone that would like an overview of the subject. We believe this training will assist you in gaining a better understanding of the product and processes, and will allow you to be more effective in working with the Qwest Sales and Service Team.

Course Length
This course takes approximately 3 hours to complete.

Course Registration
The training course catalog is available to External Customers and CLECs on the Qwest Wholesale Markets Customer Training Web site.

To take the training, scroll through the Course Catalog until you find the listing "Digital Switched Service (DSS)". Click "Click Here to Register", complete the Registration Form, and click "Submit".

If you have any questions or comments regarding these training materials, please email Wholesale Markets Training and Development at cptrain@qwest.com.

This Course Last Updated: January 15, 2001
This Page Last Updated: December 15, 2006