Course Description
This instructor-led training course is designed to provide an overview of the process for requesting Private Line services from Qwest. Ordering requirements and ASR form submission will be explained in detail.

Course Objectives
Upon completion of this training course, you should be able to:

• Describe the Private Line product, features and benefits
• Define different Private Line network configurations
• Describe the process of ordering Private Line Services from Qwest
• Determine the required forms to submit a request
• Identify the required fields on each form
• Define the interval guidelines for Private Line Services

Prerequisites

• Local Qwest 101 "Doing Business with Qwest"
• Basic Telephony course and/or equivalent industry experience

Audience
The target audience for the training is primarily CLECs and External Customers, but the training is available to anyone that would like an overview of the subject. We believe this training will assist you in gaining a better understanding of the product and processes, and will allow you to be more effective in working with the Qwest Sales and Service Team.

Course Length
This course takes 1 day to complete.

Course Registration
The training course catalog is available to External Customers and CLECs on the Qwest Wholesale Markets Customer Training Web site.

To take the training, scroll through the Course Catalog until you find the listing "ASR Private Line". Click "Click Here to Register", complete the Registration Form, and click "Submit".

If you have any questions or comments regarding these training materials, please email Wholesale Markets Training and Development at cptrain@qwest.com.

This Course Last Updated: January 28, 2003
This Page Last Updated: December 15, 2006