Qwest Local Services Platform (QLSP) products provide local exchange telecommunications services to end-users on behalf of Competitive Local Exchange Carriers (CLECs) at competitive wholesale commercial rates. Functionally equivalent to comparable Qwest retail products, QLSP are finished services that require neither CLEC collocation nor other network involvement and are combinations of the following network elements:
The specific UBL type, e.g. 2 Wire Analog (Voice Grade) Loop, and specific Local Switching Network Element type, e.g. Analog Port, are dependent upon which product(s) you request. For this and other detailed information on a specific QLSP product, refer to that individual Product Catalogue (PCAT).
The following QLSP products are available:
QLSP products are available where facilities exist throughout Qwest's 14-state local service territory.
You may request installation of new service or convert existing, comparable Qwest retail or resale services to QLSP. When you convert services, QLSP terms and conditions apply as of the first date of QLSP service.
QLSP products are intended and available for end-user applications only and may not be ordered for your own administrative use.
QLSP products are not available on Fiber to the Home (FTTH) facilities.
Shared Transport: This element of QLSP service provides interoffice switching within the local calling area and is the collective interoffice transmission facilities shared by various carriers (including Qwest) between end-office Switches and between end-office Switches and local tandem Switches. Transport beyond Qwest's local interoffice network will be carried on Qwest's IntraLATA toll network and provided by Qwest to CLEC only if CLEC chooses Qwest to provide IntraLATA Toll Services for its QLSP End User Customers. The existing routing tables resident in the Switch will direct both Qwest and CLEC traffic over Qwest's interoffice message trunk network.
Qwest IntraLATA Toll, Local Primary Interexchange Carrier (LPIC) 5123: Qwest does not authorize CLEC to offer, request or select Qwest Local Primary Interexchange Carrier (LPIC) 5123 service to CLEC's End User Customers for intra Local Access and Transport Area (intraLATA) toll service with any QLSP Service in any state. In the event CLEC assigns the Qwest LPIC 5123 to CLEC's End User Customers, Qwest will bill CLEC and CLEC will pay Qwest the rates contained or referenced in CLEC's QLSP Rate Sheet.
Qwest IntraLATA Toll, LPIC 0432: Qwest LPIC 0432 is available for selection with QLSP in all states where available. When selected, Qwest will maintain a direct relationship with the end-user. Qwest will directly bill the end-user for their intraLATA toll service and usage at rates and in accordance with terms and conditions for the plan selected by the end-user in their negotiations with Qwest. For more information refer to the Long Distance Carrier Selection Overview.
QLSP products are business-to-business arrangements provided in accordance with Commercial Agreements which may include term and volume discounts and/or commitments between Qwest and interested CLEC customers.
The following products and services may be ordered in all states, where available, with compatible QLSP products:
The following products and services are not available with QLSP:
For information regarding new service installation requests for which facilities are determined unavailable, view Provisioning and Installation Overview.
You may request disconnection of an existing Unbundled Local Loop service and the installation of new, functionally similar, QLSP service for the same end-user. This change in service configuration requires coordination between you and Qwest for order placement, due dates, and Local Number Portability (LNP) arrangements (if Port In is desired). Installation intervals for QLSP can be found in the Service Interval Guide (SIG). To minimize service interruption, Qwest will reuse facilities as technically feasible and appropriate. Contact your Qwest Representative for more information.
Listings: All QLSP products include either one residential or one business directory listing, based on the product requested, for each main telephone number, at no charge. Premium and privacy listings are also available with QLSP services. Information describing directory listings is described in Directory Listings.
Directory advertising charges must be removed from Qwest retail accounts when you convert these services to QLSP. You will be required to establish separate billing with the directory publishers for the end-user's directory advertising.
Contract Service Arrangements: Existing CSAs between Qwest and a retail end-user must be terminated if the service covered by the CSA is to be converted to QLSP. Likewise, existing CSAs for resale services between Qwest and you must be terminated if converting to QLSP. To terminate finished services, contact your Qwest Representative. Termination liability charges applicable under the CSA will apply and will be billed.
911: Access to 911/ Enhanced 911 (E911) is included with QLSP. You must provide Qwest with accurate end-user location information for state regulated emergency reasons. Guidelines on how end-user information is updated for the 911/E911 system are located in Access to Emergency Services (911/E911).
"Microsoft Network (MSN) Internet Access Powered by Qwest" narrowband (dial-up) billing arrangements are not available with QLSP. During conversion of an existing Retail service with MSN Internet Access Powered by Qwest narrowband billing arrangements to QLSP, Qwest will remove the following Universal Service Order Codes (USOCs), all of which are followed by the Field IDentifier (FID) DVDP, e.g. N8BAB/DVDP: N8BAB, N8BAC, N8BB1, N8BB2, N8BBD, N8BCB, N8BD1, N8BD2, N8BD3, or N8BD4, N8BSB, N8BT2.
Qwest Choice TV (a cable TV service over fiber optic facilities) and Qwest Choice Online (a high-speed Internet Access Service) arrangements are not available with QLSP. These arrangements are indicated by the presence of one or more of the following USOCs: AS3TV, NMOTA, or NMOTD. If the end-user wants to retain Qwest Choice TV/Online functionality, they must contact Qwest Choice TV/Online to arrange for alternative billing arrangements prior to the submission of your conversion LSR. If you request conversion of a Qwest Retail service with Qwest Choice TV/Online to QLSP, Qwest will remove the arrangement from the end-user customer's account. This activity will remove end-user Qwest Choice TV/Online functionality. Following conversion, if your end-user wishes to reestablish Qwest Choice TV/Online functionality and alternative billing arrangements, additional nonrecurring and/or monthly charges may apply.
Technical characteristics can be found in the following:
Non-recurring Charges (NRCs) for QLSP Installation, Disconnection (in some states), Conversion, and Feature activity are provided in the QLSP Rate Sheet.
Monthly Recurring Charges (MRCs) for QLSP are the sum of the monthly recurring rates of the following elements:
Local Switching and Shared Transport MOUs are billed per MOU for Residential, Business, and measured PAL services. Local Switching and Shared Transport charges on the remaining QLSP products are billed per line/trunk, per month.
Surcharges: Qwest does not assess surcharges in conjunction with QLSP, and none of the following surcharge USOCs should be included on any QLSP LSR:
Qwest will implement Local Switching Network Element MRC changes annually, effective January 1 of each year, in accordance with terms, conditions, and rates contained in your QLSP Agreement. This MRC may be discounted dependent upon your attainment of certain annually measured volume retention or growth thresholds.
Non-recurring Charges (NRCs) for QLSP Installation, Disconnection (in some states), Conversion, and Feature activity are provided in your Rate Sheet.
MRCs and NRCs are available in the Rate Sheet of your Commercial Agreement and/or the Rate Sheet or Exhibit A of your applicable ICA.
Geographic Deaveraging applies to the UBL element of QLSP. Information describing Geographic Deaveraging is available in Geographic Deaveraging - General Information.
The Subsequent Order NRC, USOC NHCUU or NHCVQ, provided in your Rate Sheet is applicable in all states, on a per-order basis when changes are requested to existing service. This includes changing a telephone number, initiating or removing Suspension of Service, denying or restoring service, adding, removing, or changing features, and other similar requests.
Tariffs, regulations, and policies are located in the state specific Tariffs/Catalogs/Price Lists.
QLSP lines and facilities will not terminate or be re-terminated in a collocation space.
A complete list of switch features that are generally compatible with each type of QLSP product, as well as descriptions, availability, pricing, and ordering information for each feature is available in the Features matrix.
The following Advanced Intelligent Network (AIN) services are available with compatible QLSP products. For additional descriptions, availability, pricing, and ordering information for each AIN feature refer to that individual AIN PCAT:
Optional switch and AIN feature availability is dependent on the capabilities of each serving Qwest CO switch. You may determine feature availability for each switch by using the following resources:
| Features | Benefits |
| Customer Care |
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| Products and Services |
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| A Finished Service Solution |
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| Competitive Market Based Rates |
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| Value Added Services |
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| Quality Assurance |
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| Applications |
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QLSP products provide you the opportunity to purchase the finished services that your end-user markets desire at competitive, commercially negotiated rates.
If you are a new CLEC and are ready to do business with Qwest, view Getting Started as a Facility-Based CLEC, and Interconnection Agreement, and Commercial Agreements.
In order for existing CLECs to request QLSP, ICAs must include UBLs, OS, DA, etc., and must not include UNE-P and/or UBS, or Amendments will be necessary for QLSP. If you are an existing CLEC and wish to amend your ICA, and/or Customer Questionnaire, refer to Interconnection Agreement Amendments. To begin QLSP contract discussions, refer to Commercial Agreements and Commercial Solutions Customer Questionnaires.
General pre-ordering activities are described in Pre-Ordering Overview.
Requirements for pre-ordering are described in Local Service Ordering Guidelines (LSOG) Pre-Order.
Border town characteristics, including a NPA/NXX matrix are described in the Pre-Ordering Overview.
Until such time that system changes are updated to reflect a REQTYP specific to QLSP, you will follow the predecessor product (Unbundeld Netwrok Element - Platform (UNE-P)) process for ordering QLSP products.
General ordering activities are described in the Ordering Overview.
LSRs that specify conversion activity to or from QLSP may require Qwest to issue multiple orders. The LSR Activity Type With Associated Central Office (CO) Switch Activity details LSR activity type, service order activity, CO switch activity and expected service conditions for each QLSP product.
QLSP service requests are placed using the Local Service Ordering Guidelines (LSOG) forms. Form and field entry requirements are described in the LSOG.
When changing existing NES or UBL to QLSP, the following field entries are required along with the form and field requirements of the specific QLSP product requested. See requested QLSP product PCAT for additional ordering information.
QLSP Business and Residential POTS requests will use the Port Service (PS) form. Products other than POTS (ISDN BRI and PBX Designed Trunks) will use the RS form.
| LSR Form Field | Valid Entry |
| REQTYP | MB |
| ACT | N |
| MANUAL IND | Y |
| REMARKS | "Change in service configuration
from UBL or NES to QLSP. The existing UBL or NES account number
is______." If requesting a Port In include "Port In to QLSP - reuse facilities" |
| RS FORM FIELD OR PS FORM FIELD | Valid Entry |
| NPI | C If requesting a Port In |
Listing Requirements: When requesting a full conversion to QLSP service from existing Retail/Resale/QLSP using the LSR ACT Type = V, all listings on the current account must be addressed using applicable LACT values or the listing will be rejected. If there are no change(s) to the listing(s), the listing(s) should have the LACT value of Z. If the LSR ACT Type = V, and a LACT value of Z is present on the DL form, the TN will be used for validation purposes, but all other information on the DL form will be ignored. The listing will remain exactly as it exists on Qwest's Customer Service Record. If any change(s) are made to a listing(s), then LACT O, I or D values should be entered. LSRs with 'LACT = N - New Listing' selected when changes are being made to existing listings will be manually rejected by Qwest. Only new listings may be added with LACT = N during conversion activity. Existing listings may be deleted during conversion activity with LACT = D - Delete Listing.
In addition, if any change(s) are made to any existing listing(s) using LSR ACT = C, T or R, then LACT = O, I, or D values should be entered.
| LSR Form Field | Valid Entry |
| REQTYP | MB |
| ACT | V |
| MI | C |
NOTE: Full conversions submitted with ACT - Z (Conversions as specified/No DL) indicates that no listing changes are being requested. Listing forms are not used with this activity type and are not present in IMA GUI.
For full conversions with no changes to listings:
| DL Form Field | Valid Entry |
| Listing Control Section 1 | Existing Listing - Current values |
| LACT | Z - (No change to Listing) |
| RTY | Any listing type |
For full conversions with changes to the listings:
| DL Form Field | Valid Entry |
| Listing Control Section 1 | Existing Listing - Current values |
| LACT | O - Change (Old Data) |
| RTY | Any listing type |
| Listing Control Section 2 | Existing Listing - New values |
| LACT | I - Change (New Data) |
| RTY | Any listing type |
General provisioning and installation activities are described in the Provisioning and Installation Overview.
Qwest will take trouble reports only from you. Qwest will not take repair reports from second or third parties, including the end-user. If an end-user attempts to report maintenance trouble, Qwest will advise the end-user to call you to report the maintenance trouble. If available, Qwest will provide your name and contact information to the end-user.
General maintenance and repair activities are described in the Maintenance and Repair Overview.
QLSP products are billed month to month on a summary bill and have a one-month minimum service period requirement for each CLEC End-user Customer. This is the period of time that you are required to pay 100% of the monthly recurring price for the service even if you do not retain the service for the entire month. After the one-month minimum service period is satisfied, the service will be pro-rated for partial months based on the number of days the service was provided.
Detailed information regarding the Customer Records and Information System (CRIS) Summary Bill, Inquiry and Disputes is described in Billing Information - Customer Records and Information Systems.
Qwest will provide daily usage data via the Daily Usage File (DUF). This file is generated by Qwest and records your end-users switching activity and switched access usage. Switch activity recorded includes local and intraLATA originating calls, special services, DA calls, and access records for interLATA calls made from the Qwest switch.
Local Switching and Shared Transport MOU data is provided via the DUF for QLSP Residential, Business, and measured PAL. Local Switching MOU and Shared Transport MOU data is provided for terminating switched access usage on all QLSP products.
Excluding unique QLSP Classes of Service and Line USOCs, existing retail and resale USOCs are used for ordering and provisioning QLSP services. Use of USOCs and Field IDentifiers (FIDs) are described in USOCs and FIDs Overview. Use of the USOC/FID Finder will assist you in identifying USOC and FID requirements.
Qwest has developed and provides an array of training courses that our QLSP customers will find beneficial. The following courses are especially recommended:
View these and additional Qwest courses by clicking on Course Catalog.
Qwest contact information is located in Wholesale Customer Contacts.
This section is being compiled based on your feedback
Last Update: October 31, 2009
Qwest Local Services Platform®, QLSP®, Qwest Platform Plus®™, and Centron® are Trademarks of Qwest Communications International Inc.
