Selective Call Forwarding allows end-users to forward only those calls from telephone numbers on their Selective Call Forwarding list.
When the Selective Call Forwarding feature has been activated, only incoming calls that appear on the Selective Call Forwarding List will be forwarded to the remote location.
Selective Call Forwarding end-users can forward to most local or long distance telephone numbers.
Outgoing calls can be made while Selective Call Forwarding is in effect.
Forwarding provided to lines originating in 5ESS® or DMS™-100 Advanced Intelligent Network (AIN) capable central offices may be provided using either:
Selective Call Forwarding service installed prior to 11-19-07 will use CLASS technology unless or until Qwest receives a Local Service Request (LSR) from you to change Selective Call Forwarding to AIN technology (see ordering section below). Once Call Rejection is migrated from Class technology to AIN technology, it can not be migrated back to CLASS technology. Selective Call Forwarding installed on or after 11-19-07 will be provided using AIN technology in AIN capable Central Offices.
For additional information contact your Qwest Service Manager.
Forwarding allowed to:
Most local or long distance numbers including wireless numbers within the contiguous United States including Alaska and Hawaii.
The Forward To number cannot include the following three digit numbers or area codes:
To activate Selective Call Forwarding: The end user must call the AIN Update Center at 1-888-NPA (subscribers area code)-8052 or dial *78 from the subscribers Touchtone phone. The Update Center can be accessed remotely. A four (4) digit Security Code is required to activate, change, or cancel Selective Call Forwarding. The initial default security code is 1 2 3 4.
NOTE: When establishing the four digit security code the update center must be contacted from the home or business telephone number that the feature is linked to.
AIN Selective Call Forwarding does not provide a reminder ring when calls are being forwarded.
Forwarding allowed to:
Forwarding not allowed to:
CLASS Selective Call Forwarding provides one short reminder ring when calls are being forwarded.
When an incoming call is received from a telephone number that appears on the Selective Call Forwarding List, end-users will receive a distinctive ring (short, long, short).
The following activation and deactivation code information is applicable for POTS and Centrex 21 products. Centrex Plus, Centrex Prime® and Centron® products code information can be obtained from your Qwest Sales Executive for new accounts or Qwest Service Manager for existing accounts.
To access the Selective Call Forwarding Menu:
| Establish or Add a Number to Selective Call Forwarding List | # or 12 on a rotary telephone |
| Remove an Entry from the Selective Call Forwarding List | * or 11 on a rotary telephone |
| Review the telephone numbers on the Selective Call Forwarding List | 1 |
| Repeat Instructions | 0 |
The following recorded instructions will be heard when using Selective Call Forwarding:
Turn On and Make Changes
To turn on and make changes dial *63 or 1263 on a Rotary telephone
Turn Off
To turn off, dial *83 or 1183 on a rotary telephone.
The initial announcement is one of the following:
Selective Call Forwarding is available with one party service:
Selective Call Forwarding is not available:
Selective Call Forwarding cannot program:
Additional information can be found in the Pre-Ordering Overview.
| Feature/Service | Rules/Restrictions |
| Call Forwarding Busy Line/Don't Answer | Is compatible on the same line.
With both features activated:
|
| Call Forwarding Variable | Is compatible on the same line.
Both features can be activated at the same time. With both features activated:
|
| Caller ID | Is compatible on the same line.
If the incoming call is forwarded via Selective Call Forwarding, the calling party's telephone number will not display. |
Multi-Line Hunting |
Is compatible only with the first line/TER of a Multi-Line Hunting group. When Selective Call Forwarding has been activated:
|
| Series Hunting | Is compatible with any line of a Series Hunting arrangement.
When Selective Call Forwarding has been activated:
|
Selective Call Forwarding may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.
When provided with compatible commercial local exchange services, e.g. Qwest Local Services Platform™ (QLSP™), Selective Call Forwarding will be billed at the Switch Feature rate, if any, in your Commercial Agreement. When Qwest billing systems are able to differentiate between Selective Call Forwarding provisioned using CLASS or AIN technology, Qwest will implement billing for Selective Call Forwarding provisioned using AIN technology at the AIN feature rate provided in your Commercial Agreement. Notification of this change, as well as an update to this Product Catalog (PCAT) will be provided via the standard notification process.
Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.
Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.
Additional information on ordering can be found in the Ordering Overview.
The valid Feature Activity Types are:
NOTE: When changing from one feature to another, use N and D Feature Activity Types.
Selective Call Forwarding is identified by the following USOCs:
| Product | AIN Selective Call Forwarding | CLASS Selective Call Forwarding |
| CCMS | NA | MVPAR, MVPSF, MVPAC, MVPDW |
| Centrex 21 | NA | NCE |
| Centrex Plus | NA | NCE |
| Centrex Prime | NA | NCE |
| Centron | NA | NCE |
| DSS | NA | NCE |
| PBX | NA | NCE |
| POTS | NCE/AINP | NCE |
| UBS | NA | NCE |
NOTE: AINP = AIN provisioned and always indicates AIN provisioned technology.
This feature is ordered by including:
This feature is removed by including:
Yes, The Qwest Update Center telephone number is automated.
Yes, when calling the Qwest Update Center you will receive the following automated response "Welcome to the Qwest Update Center".
Last Update: June 13, 2008
