Local Interconnection Service (LIS) - V17.0

History Log

Product Description

Local Interconnection Service (LIS) is a bundled trunk-side service providing switching and transport for the mutual exchange of traffic that originates and terminates within a Qwest® Local Calling Area (LCA) or an Extended Area Service (EAS) boundary. Purchasing LIS is different from purchasing Unbundled Network Elements (UNEs), although the purchase of UNEs is also correctly described generically as interconnection. Reciprocal Compensation applies to LIS but not to UNEs. The terms and conditions for LIS can vary by individual Interconnection Agreement. The information in this document describes the terms and conditions of a typical Competitive Local Exchange Carrier's (CLEC's) agreement with Qwest.

You must obtain certification from the state Public Utilities Commission (PUC) to provide Exchange Service (EAS/Local) in any state in which you plan to purchase LIS. Before ordering LIS, you must also request from NeuStar, a division of Lockheed Martin, at least one Numbering Plan Area (NPA) Numeric Numbering Plan (NXX) in each Local Access and Transport Area (LATA) in which you are providing Exchange Service (EAS/Local).

Qwest provisions all components necessary for complete connectivity between your chosen Point of Interconnection (POI) and any Qwest Central Office (CO) switch. Some Interconnection Agreements call for a POI in each LCA. You must establish at least one POI in each LATA in which you wish to provide Exchange Service (EAS/Local). The POI is a physical demarcation between your network and Qwest's network. The POI marks where your network repair responsibility ends and Qwest's network repair responsibility begins. Your POI must be within Qwest's 14-state local service territory.

The following subject areas provide an overview of LIS:

• Methods of Interconnection
• Trunking
• Facility Levels
• Signaling Requirements
• Multi-Frequency (MF) Trunking Default Routing Functionality
• Trunk Groups

Methods of Interconnection
Several options are available for interconnection of your network and Qwest's network:

• Collocation
  Qwest offers many options. The two most common options are Physical and Virtual Collocation. With Physical Collocation, you can extend your facilities into the Qwest Serving Wire Center (SWC) and have a POI within the Qwest SWC building. With Virtual Collocation, you extend your facilities to a point just outside the Qwest SWC and Qwest provides facilities to meet you at that location. In either instance, the collocation at the Qwest SWC becomes your POI. Click here for additional Collocation information.
  
  
• LIS Entrance Facility (EF)
  With the LIS EF option, Qwest provides the transport between your physical location and the Qwest SWC. The Qwest SWC is the Qwest Wire Center (WC) nearest to your chosen POI. The POI is your physical location (e.g., the location to which Qwest builds the EF). An EF does not extend beyond the Qwest SWC boundary. EFs may not be used for interconnection with UNEs. EF is most commonly requested in Digital Signal Level 1 (DS1) and Digital Signal Level 3 (DS3) format.
  
  The terms and conditions of your Interconnection Agreement determine the billing associated with LIS EF for two-way trunking. If applicable per your Interconnection Agreement, a Relative Use Factor (RUF) may also be applied. When actual traffic data is available, Qwest will adjust the initial billing based upon a negotiated RUF to allow for Qwest's proportionate use of the two-way LIS EF. In other cases, once a RUF has been agreed upon, Qwest bills you for your portion of the recurring LIS EF rate.
  
  
• LIS Mid Span Meet POI (MSMP) within Qwest's 14-state local service territory
  A LIS MSMP is a negotiated POI to establish a physical location where Qwest's network is connected to your network to provide transport for LIS trunk groups. The midway point must be within Qwest's 14-state local service territory and would be approximately halfway between your POI/Switch and a Qwest WC in the LATA. Determination of a midway point will be negotiated on the basis of each Party sharing equally in the cost. Each party is responsible for building to the negotiated midway point, placing appropriate terminating equipment in their network, and accepting responsibility for network repair on their side of the POI. You may not use remaining capability in an existing Mid-Span Meet POI to gain access to unbundled network facilities.
  
  For more information, download LIS MSMP.
  
  
• Other Methods
  While the 3 methods above are the most common, other technically feasible methods of interconnection can be requested via a Bona Fide Request (BFR).
  
  Click here for Bona Fide Request (BFR) information.

Trunking
In addition to the transport facility, you may order LIS trunking from your POI to a Qwest Tandem, End Office (EO) with Local Tandem Functionality, or EO Switch(es). To the extent Qwest is using a specific EO to deliver limited tandem switching functionality to itself, a wireless service provider, another CLEC, or another ILEC; it will arrange the same trunking for you. Contact your Sales Executive for availability of EOs with Local Tandem Functionality. LIS ordered directly to a Qwest EO Switch is billed as Direct Trunked Transport (DTT) and EO Call Termination. DTT allows for termination of your calls destined for end-users with NXXs associated with that Qwest EO Switch. When LIS is ordered to the Qwest Tandem Switch or an EO with Local Tandem Functionality, it will allow for termination of all calls destined for the end-users with NXXs served by each of that tandem's subtending EOs. You will be billed DTT to the tandem or EO with Local Tandem Functionality and Tandem Switched Transport (i.e., Tandem Switching and Tandem Transmission Fixed and Per Mile) between the tandem EO with Local Tandem Functionality and the terminating EO in addition to the EO Call Termination charges.

Two-way trunks are the most commonly requested type of trunk, however, you may request one-way trunks. The terms and conditions of your Interconnection Agreement determine the billing associated with two-way trunking. If applicable per your Interconnection Agreement, a RUF may also be applied. When actual traffic data is available, Qwest will adjust the initial billing based upon a negotiated RUF to allow for Qwest's proportionate use of the two-way trunks. In other cases, once a RUF has been agreed upon, Qwest bills you for your portion of the recurring DTT rate.

If you select one-way trunking, you order one-way trunks for traffic from you to Qwest. Qwest orders one-way trunks from you for termination of Qwest-originated Exchange Service (EAS/Local). Qwest will route its traffic to your one-way trunk POI when facilities are available. If Qwest facilities are not available, Qwest may choose another route/POI for its one-way trunks.

Single Point of Presence (SPOP) in the LATA allows you to establish just one POI in each LATA. You can then deliver Exchange Service (EAS/Local), as well as Exchange Access IntraLATA Non-Interexchange Carrier (IXC) and Jointly Provided Switched Access (JPSA) (InterLATA and IntraLATA IXC Switched Access (SA)) traffic, at Qwest Access Tandem (AT) Switch(es). Exchange Service (EAS/Local) and Exchange Access (IntraLATA Non-IXC Toll) traffic are commingled on the same LIS trunk group. When volumes of traffic justify it, a trunk group to Qwest's Local Tandem (LT) or EO may be necessary. An amendment to your Interconnection Agreement may be required before you submit orders for SPOP.

For more information, download Single Point of Presence (SPOP) in the LATA for Interconnection Trunking.

If Direct Trunked Transport is greater than 50 miles in length and existing facilities are not available in either Qwest's or your network, parties may be jointly responsible for construction and cost of the requested facilities. Qwest may use a "LATA Infrastructure Mileage Initial Transport (LIMIT)" process to coordinate this form of interconnection per the terms and conditions of your Interconnection Agreement or Amendment.

For more information, download LATA Infrastructure Mileage Initial Transport (LIMIT).

Some Interconnection Agreements allow you to utilize your IXC FGD trunk group to deliver SA and Exchange Service (EAS/Local) terminating traffic to Qwest. Prior to routing Exchange Service (EAS/Local) traffic over FGD, you must provide Qwest with the terminating FGD Carrier Identification Code (CIC) that applies. This opportunity exists in certain states. If you are interested in this opportunity, contact your Service Manager to identify the states in which it is available. An amendment to your Interconnection Agreement may be necessary before you submit rearrangement orders. Qwest will bill the Exchange Service (EAS/Local) traffic on your LIS account.

Remote Office Trunking (ROT), an enhancement to LIS, is available with MF signaling only. In instances where you choose not to interconnect to the Qwest host or tandem switch(es), ROT allows you to arrange trunk-side access to a Qwest remote switch that is part of a Qwest host-remote cluster.

Qwest will arrange ROT in Qwest's remote offices where Qwest has arranged similar trunking for itself or other carriers. In cases where Qwest does not provide this capability for itself or other carriers, you may submit a Bona Fide Request (BFR) to request switch retrofit. An amendment to your Interconnection Agreement may be necessary before you submit orders. If you are interested in ROT, contact your Qwest Sales Executive to see where it may be available.

Click here for Bona Fide Request (BFR) information.

Facility Levels
Trunk group connections are made at the DS1 (High Capacity 1.544 Mbit/s Service) or multiple DS1 levels for Exchange Service (EAS/Local) trunk groups and the Combined Exchange Access (IntraLATA Non-IXC Toll)/JPSA (InterLATA and IntraLATA IXC SA) trunk groups. Trunks for Directory Assistance (DA), 911/E911, Operator Services(OS), and Mass Calling (referred to as Ancillary Services) can be ordered in Digital Signal Level 0 (DS0) formats.

Signaling Requirements
To the extent technically feasible within Qwest's network, both you and Qwest must deliver calls with Common Channel Signaling (CCS)/Signaling System 7 (SS7) protocols and the appropriate signaling parameters to facilitate full feature interoperability and accurate billing. Directory Assistance (DA), OS and Mass Calling Trunks are ordered with MF signaling only. Generally, 911/E911 is ordered with MF signaling only. State regulators may require 911/E911 to be ordered as SS7.

MF Trunking Default Routing Functionality
MF Trunking Default Routing Functionality is available as a back up in the event of a failure of the SS7 network. You may decide to select this option when you serve end-users with Qwest ported numbers and when you are interconnected at an EO switch that does not provide SS7 route diversity. An alternate MF Trunking arrangement may allow for completion of ported number calls in the event of a failure of the SS7 network. An amendment to your Interconnection Agreement may be necessary before you submit orders.

For more information, download MF Trunking Default Routing Functionality.

Trunk Groups
You may have a trunk group for each of the following types of traffic:

• Exchange Service (Local/EAS) - The Exchange Service (Local/EAS) trunks should be ordered for the mutual exchange of Exchange Service (EAS/Local) traffic. This traffic originates and terminates in the same Qwest LCA.
  
  When you order LIS to a Qwest tandem, you may terminate traffic to every EO that subtends that Qwest tandem. While your Interconnection Agreement may allow you to choose to route via the Qwest AT, if the level of traffic reaches 512 CCS to either a combination of EOs that subtend the local tandem or directly to an EO, you may need to order a trunk group directly to that Qwest LT or EO.
  
  To terminate traffic to a third party, such as an Independent Telephone Company (ITC) CLEC, Local Exchange Carrier (LEC), or Wireless Service Provider (WSP) that lacks a trunk group to the Qwest tandem, you must order the trunking directly from the third party.
  
  
• Combined Exchange Access (IntraLATA Non-IXC Toll) and JPSA (InterLATA and IntraLATA IXC SA) - You may order a trunk group to the Qwest AT for the origination and termination of Exchange Access (IntraLATA Non-IXC Toll) and JPSA (InterLATA and IntraLATA IXC SA). Both parties must follow the industry standards outlined in the Multiple Exchange Carrier Access Billing (MECAB) document for the billing of JPSA.
  
  
• Directory Assistance (DA) - If Qwest provides DA to your end-users, you may order MF trunking to the appropriate Qwest DA switch. For information regarding Directory Assistance click here.
  
  
• 911/E911 - You may order trunks to the Qwest 911/E911 switch in order to provide your end-users with 911/E911 service. If you offer local service, you must provide 911/E911 services. For information regarding 911/E911 click here.
  
  
• OS - If Qwest provides OS for you, you must order MF trunking to the appropriate Qwest OS switch. For information regarding OS click here.
  
  
• Mass Calling Trunks - If you are serving an area where Qwest has a Choke or Mass Calling Network, you may order Mass Calling trunks to the Qwest Choke Switch or install your own Choke Network. A Choke Network is a separate trunking arrangement established to protect the Public Switched Telephone Network (PSTN) by controlling or "Choking" the number of calls allowed to complete. Choke Networks consist of two basic components: a switch that has been identified to handle mass calling NXXs in the LCA, and separate direct trunking to that switch from every other EO within the LCA. Mass Calling numbers must be assigned to a unique NXX and must be identified as Mass Calling numbers. This identification allows EO translations to route the calls over the Choke Network. Also, to protect the SS7 network, all trunks associated with a Choke Network must use MF signaling.

View your Interconnection Agreement for more information.

Availability
LIS is available throughout Qwest's 14-state local service territory.

Technical Publications
Technical information on LIS is available at Technical Publication 77398.

Pricing

Rate Structure

Interconnect Agreement - When trunking is established and you are ready to send and receive usage, your contract billing language becomes important. There are three different billing arrangements for Exchange Service EAS/Local) non-transit Minutes Of Use (MOU). They are:

• Reciprocal Compensation - Terminating Party bills for Exchange Service (EAS/Local) calls according to the Interconnection Agreement MOU charges which may include EO Call Termination, Tandem Switching, Tandem Transmission Fixed and Per Mile or Internet Service Providers (ISP) Federal Communications Commission (FCC) ordered rates.

• Bill and Keep (B&K) - Both Parties provide the Exchange Service (EAS/Local) and bill their end-users. No Exchange Service (EAS/Local) MOU monies will be transferred between the two companies.
• Traffic Balance (TB) - If the directional balance of Exchange Service (EAS/Local) traffic on a LIS trunk group stays within a declared percentage (usually +/- 5% to 10%), bill and keep rules apply. Your Interconnection Agreement states how often traffic balance should be monitored, i.e., monthly, quarterly or on a six-month basis, etc. Exchange Service (EAS/Local) usage between the two Parties will not bill until an out-of-balance threshold has been exceeded. When either Party proves that the traffic balance threshold has been exceeded, a change of Interconnection Agreement type must be agreed upon between both Parties before billing can occur.

FCC ISP Order - On April 18, 2001, the FCC adopted an order addressing the charges that carriers may bill to and collect from each other in connection with their exchange of dial-up Internet, or ISP-bound traffic. Refer to FCC 01-131 Order on Remand and Report and Order in CC Docket 99-68, Intercarrier Compensation for ISP-bound Traffic (the ISP Order). Qwest has chosen to opt into the FCC ISP Order structure in all 14 states.

The FCC Order determined that ISP-bound traffic is interstate in nature, specifically, information access traffic, and that such traffic is not subject to payment of reciprocal compensation under Section 251 (b)(5) of the Telecommunications Act of 1996. The FCC also confirmed that ISP-bound traffic is not "local" traffic because a call to the Internet is one continuous call, not two separate calls.

The FCC exercised its authority under Section 201 of the Telecommunications Act of 1996 to prescribe alternative, transitional intercarrier compensation for ISP-bound traffic. From December 14, 2001 until June 13, 2003, the rate is capped at $.001 per MOU. Starting June 14, 2003, and /or until further FCC action (whichever is later), the rate will be capped at $.0007 per MOU. The rates are maximum rates. If a state law has previously required payment on ISP-bound traffic at a rate lower than the applicable rate caps established in the ISP Order, or has previously required a lower rate structure for ISP-bound traffic, such as "Bill and Keep," then that lower rate or rate structure will apply under the terms of the ISP Order.

The volume of compensable ISP-bound traffic in 2002 may not exceed 110% of the 2001 compensable ISP-bound traffic volume originated on Qwest's network in a given state. Year 2003 volume may not exceed the 2002 compensable volume originated on Qwest's network in that state. If you were not exchanging traffic with Qwest in the first quarter of the 2001, or if for any reason you were not entitled under an Interconnection Agreement or local interconnection tariff to compensation during that period, then you will not be entitled to compensation for ISP-bound traffic under the Order.

The quantification of ISP-bound traffic will presume traffic delivered to the other carrier that exceeds the 3 to 1 ratio of terminating to originating traffic is ISP-bound traffic. Either carrier may rebut this presumption by demonstrating the factual ratio to the state Commission.

Qwest offers Exchange Service (EAS/Local) non-transit traffic at rates ordered by the FCC in its Intercarrier Compensation for ISP-bound traffic order or at the State Commission ordered rates applying to Exchange Service (EAS/Local) traffic. You may choose one of the following two options:

1. The charges applicable to Exchange Service (EAS/Local) 251(b)(5) traffic between you and Qwest shall be the FCC-ordered rates for ISP-bound traffic in lieu of the EO Call Termination and Tandem Switched Transport (i.e., Tandem Switching and Tandem Transmission Fixed and Per Mile) charges.
   
   
2. Compensation for Exchange Service (EAS/Local) 251(b)(5) traffic shall be as established by the State Commission.

Miscellaneous Charges:

In addition to LIS acceptance testing, other tests are available (e.g., additional cooperative acceptance testing, automatic scheduled testing, cooperative scheduled testing, manual scheduled testing, and non-scheduled testing) at the applicable Qwest Tariff rates. Testing fees, as referenced in your Interconnection Agreement, may apply to you when requesting this type of testing.

Cancellation charges may apply to cancelled LIS trunk orders based upon the critical dates, terms and conditions in accordance with the Access Service Tariff Section 5.2.3, and the Trunk Nonrecurring Charges referenced in your Interconnection Agreement.

Expedites for LIS trunk orders are allowed only on an exception basis with executive approval within the same timeframes as provided for other designed services. When expedites are approved, expedite charges may apply to LIS trunk orders based on rates and terms and conditions described in your Interconnection Agreement.

Construction charges may apply and are described in your Interconnection Agreement.

Additional rate structure information can be found in the state specific tariff, or your Interconnection Agreement.

Rates

A nonrecurring charge applies to the installation of service(s) and in some states a disconnect service(s) charge will apply.

Wholesale rates for this product or service, including tariff references and any applicable discounts, are provided in your current Interconnection, Resale, Commercial, or other governing agreement.

Rate Elements
The following tables illustrate elements. Terms and conditions may differ depending upon your Interconnection Agreement:

Facility/Trunks	Non-recurring	Recurring
Entrance Facility	X	X
Expanded Interconnect Channel Termination	X	X
Multiplexing	X	X
Direct Trunk Transport Fixed and Per Mile	X	X
Trunks	X

Traffic Types	MOU Rate Elements
Exchange Service (EAS/Local): Interim rates are negotiated per your Interconnection Agreement and permanent rates are implemented according to state cost dockets that supercede interim/negotiated rates.	Charges per MOU: Tandem Transmission (fixed and per mile) Tandem Switching End Office Call Termination ISP FCC Ordered Rate
Transit Exchange Service (EAS/Local) Interim rates are negotiated per your Interconnection Agreement and permanent rates are implemented according to state cost dockets that supercede interim/negotiated rates.	Charges per MOU: Tandem Switching Tandem Transmission (fixed and per mile) Assumed mileage per state
Exchange Access (IntraLATA Non-IXC Toll) Service (IntraLATA Switched Access Tariffs)	Charges per MOU: Local Switching Tandem Transmission (fixed and per mile) Tandem Switching Carrier Common Line
Transit Exchange Access (IntraLATA Non-IXC Toll) Service (IntraLATA Switched Access Tariffs)	Charges per MOU: Tandem Switching Tandem Transmission (fixed and per mile) Assumed mileage per state

Other Traffic Types

• Ancillary Service
  Ancillary Services such as Directory Assistance Service and Operator Services are all transported on dedicated MF Groups, not on groups using SS7. Ancillary services do not bill with the regular LIS usage in the Integrated Access Billing System (IABS). For each type of service, a separate agreement must be included in the Interconnection Agreement in order for Qwest to supply those services.
  
  
• Transit
  Qwest accepts Exchange Service (EAS/Local) and Exchange Access (IntraLATA Non-IXC Toll) traffic originated by you and terminated by another CLEC, Incumbent Local Exchange Carrier (ILEC), or WSP. Terminating traffic routed through the Qwest tandem will be delivered on a common trunk group. Qwest can provide records to the terminating company, for a charge, to facilitate billing the originator of the call. Transit will always bill regardless of the Interconnection Agreement type and will bill according to the applicable Agreement/Cost Docket/Tariff.
  
  
• JPSA (InterLATA and IntraLATA IXC SA)
  Both parties must follow the national standards outlined in MECAB guidelines for the billing of JPSA. This is also referred to as Meet Point Billing (MPB). Examples are as follows:
  
  Your end-user originated traffic destined for an IXC is delivered over LIS trunking to a Qwest AT and then routed to the IXC via FGD trunking. Billing for this traffic follows MECAB guidelines, per the Order and Billing Forum (OBF). These guidelines require that you, as the originating company, create access records and supply Qwest with a copy of those records. This allows you and Qwest to bill the appropriate IXC in accordance with the applicable Switched Access Tariff.
  
  For traffic originating from an IXC received over FGD trunking at a Qwest AT and destined for your end-user via LIS trunking MECAB guidelines, per OBF, are to be followed. These guidelines require that Qwest, as the FGD terminating company, create access records and supply you with a detailed copy. This allows you and Qwest to bill the appropriate IXC in accordance with the applicable Switched Access Tariff.
  
  

  Click here for information on Meet Point Billing.

Tariffs, Regulations, and Policy
Interconnection Tariffs are filed in the following states:

• Colorado
• Iowa
• Oregon

Click here for Tariff information on LIS. LIS Agreements are available in all 14 states of Qwest's local service territory. Click here for information regarding Negotiations.

Features	Benefits
Qwest provides access to a world-class network.	You get access to a highly reliable, advanced network.
Qwest offers multiple options for establishing a POI.	You have more flexibility for build-out strategies and schedules.
Qwest provides tandem routing.	Efficient trunking and network usage saves money for everyone using the network.
Qwest supports transit traffic via tandem switching.	Through Qwest's LIS product, you can reach other carriers efficiently. You may not need to connect to other carriers directly where Qwest tandems and trunking are present.
Qwest offers transit records.	By purchasing Qwest's transit records, you have the necessary information to bill the originating service provider.

Through Qwest's LIS, you can terminate calls to Qwest end-users, and your end-users can receive calls from Qwest's end-users. LIS is available via Qwest LT, AT, and EO Switch(es).

LIS to EO Switch(es)
Terminating traffic destined for the NXXs served by a specific Qwest EO may be routed directly to that Qwest EO over LIS. Alternate routing can overflow traffic via a Qwest Tandem.

LIS to LTs Switch(es)
Exchange Service (EAS/Local) calls delivered to the Qwest LT will be completed to all EOs that subtend the LT.

LIS to AT Switch(es)
You may connect to Qwest's AT for termination of Exchange Service (EAS/Local) and/or Exchange Access (IntraLATA Non-IXC Toll) calls to all EOs subtending that AT within a LATA and for JPSA (InterLATA and IntraLATA IXC SA). An amendment to your Interconnection Agreement may be required.

Prerequisites

If you are a new CLEC and are ready to enter the Interconnection business with Qwest, please view the Getting Started for Facility-Based CLECs web page. If you are an existing CLEC wishing to amend your Interconnection Agreement or your New Product Questionnaire, you can find additional information in the Interconnection Agreement.

Contact your Qwest Sales Executive approximately six months in advance to plan your anticipated market launch.

Pre Ordering

Before placing an order you need to do the following:

• Determine your method of interconnection
• Determine the local calling area and NXXs
• Determine use of Qwest tandem and/or Qwest direct EO routing

General pre-ordering information is available in the Pre-Ordering Overview.

Ordering

New entrants can establish LIS through one or more ASRs and Translation Questionnaire documents. The ASR is an order form developed by OBF.

Some ASRs establish a trunk group or augment a trunk group on an existing transport system. Other ASRs involve both the establishment of a new transport system and the establishment of new trunk group members.

On the ASR for LIS, you must specify the following:

• For Facilities only:
  • The type and number of multiplexed facilities, i.e., DS1, DS3 ordered separately
• For Trunks:
  • The number of trunks required (the DS1 facility may be ordered on the same ASR that establishes a new set of trunks)
• Pseudo CIC
• Company Code
• Percent of Local Usage (PLU)
• Required routing via the Translations Questionnaire
  • NPA/NXXs
  • Any optional features, e.g., Clear Channel capability

A Design Layout Report (DLR) provides you with a description of the facilities and services ordered. It is provided at your request and is intended to assist in designing the overall service. You can choose to view and/or retrieve the DLR information on-line through IMA or have it delivered electronically. Information about requesting DLR's is described in the Ordering Overview.

ASRs for LIS trunking can be submitted as much as six months in advance of the requested due date.

If you have access to the EXACT system you can transmit the ASR to the Carrier Center electronically. Manual ASRs can be submitted by facsimile (FAX) or mail. Qwest has two centers to serve you. If you are not certain which center to use, contact your Qwest Service Manager.

Center	Address	Telephone Numbers
Salt Lake City	250 Bell Plaza, 5th Floor Salt Lake City, Utah 84111 Attn: Carrier Center	FAX - 801-239-4070 TN - 800-270-6441
Des Moines	900 Keo, 4th Floor Des Moines, IA 50310 Attn: Carrier Center	FAX - 515-286-6160 TN - 800-244-1271

Please view the ASR for more information.

Information describing service intervals is available in the Service Interval Guide (SIG).

NPA NXX Code Request Routing Form (Wireline)
The NPA NXX Code Request describes trunk-group specific routing that you desire when multiple eligible trunk groups exist between your switch location and Qwest's switch location.

Provisioning

General information is available in the Provisioning and Installation Overview.

Qwest uses a designed services coordinated installation provisioning process to fulfill LIS orders.

Qwest will provide the same test access for LIS as provided with any other trunking arrangement per existing testing requirements.

For details on Qwest Technical Publication 77398, click here.

Maintenance and Repair

Details are available in the Maintenance and Repair Overview.

Billing

The Interconnection Agreement type, i.e., Reciprocal Compensation, B&K, and TB, applies to Exchange Service (EAS/Local) non-transit MOUs. In addition, the parties bill the originating carrier for Exchange Service (EAS/Local) transit MOUs as well as Exchange Access (IntraLATA Non-IXC Toll) non-transit and transit MOUs.

If the Interconnection Agreement type is Reciprocal Compensation, the parties bill each other for Exchange Service (EAS/Local) non-transit MOUs originating with one party's end-user and terminating to the other party's end-user. The parties bill the originating ILEC/CLEC/WSP for Exchange Service (EAS/Local) transit MOUs.

If the Interconnection Agreement type is B&K or TB, you receive a Qwest-generated bill from IABS for Exchange Service (EAS/Local) transit MOUs, as well as Exchange Access (IntraLATA Non-IXC Toll) non-transit and transit MOUs. Detailed information regarding the IABS bill is described in Billing Information - Integrated Access Billing System (IABS).

If the Interconnection Agreement type is B&K or TB, the Qwest-generated bill does not include charges for Exchange Service (EAS/Local) non-transit MOUs until both parties agree that the terms and conditions of the Interconnection Agreement for conversion to Reciprocal Compensation have been met.

Training

Local Qwest 101 "Doing Business with Qwest"

• This introductory web-based training course is designed to teach the Local CLEC and Local Reseller how to do business with Qwest. It will provide a general overview of products and services, Qwest billing and support systems, processes for submitting service requests, reports, and web resource access information. Click here to learn more about this course and to register.

View additional Qwest courses by clicking on Course Catalog.

Contacts

Qwest contact information is available in the Wholesale Customer Contacts.

Frequently Asked Questions (FAQs)

This section is currently being compiled based on your feedback.

Last Update: January 18, 2008