For both Competitive Local Exchange Carrier (CLEC) and Resale interconnection customers, the negotiation process begins with contacting Qwest's Manager Interconnection Agreements by email, by telephone at 303-965-3029 or by fax at 303-965-3527.
Prior to this initial contact, however, you must obtain certification as a telecommunications provider with the State Public Utility Commission or agency in the state(s) in which you want to interconnect with Qwest. (If you will be conducting business as a Reseller in the states of Colorado or Iowa, certification to operate as a Reseller is not necessary in these two states.) Refer to Qwest's 14-state local service territory to view our 14-state local service territory.
To get a "big picture" view of the negotiations process, take a look at this Negotiations Flow Chart. Then read on to find out more about how the negotiations process works.
The following information is detailed in this section on the Interconnection Process:
During your initial conversation, Qwest's Manager - Interconnection Agreements will gather the following information:
Review the Negotiations Template Agreement and upon Qwest's receipt of CLEC legal information and decision relating to the agreement, Qwest will prepare an Interconnection Agreement for your signature.
Upon receipt of your contact information, legal company name, and other information requested by the Manager of Interconnection Agreements and a request to negotiate, Qwest will assign a Negotiation Team to manage your interconnection negotiation process. This team includes the following members:
The Lead Negotiator will provide Qwest team members as required to address issues.
The lead negotiator will schedule the initial call between you and Qwest, usually within one calendar week or at the earliest time that both parties are available. Both parties in the negotiation have a duty to negotiate in good faith in accordance with the Telecommunications Act of 1996.
Here is what you can expect during the first call:
Once an agreement has been reached, and signed off by both parties, Qwest forwards the agreement to the appropriate State Public Utilities Commission. The PUC will reject any agreement if there is no certification on record for you.
Last Update: November 16, 2006