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Private Line Transport (PLT) Service - General Information - V3.0

History Log

Product Description

Private Line Transport (PLT) Service provides an `End-to-End' service through the application of point to point or multiplexed services.

Private Line Transport (PLT) provided for the transmission of voice and/or data are usually non-switched types of service providing a dedicated voice or data communications path between two or more locations.

They are provided between two customers designated premises, a customer designated premises and the Qwest Serving Wire Center (SWC), or provided between multiple customers designated locations and the Qwest Serving Wire Center (SWC).

In addition to the dedicated portion of the circuit, certain Voice Grade types of 'switched' Private Line Service (e.g., Foreign Exchange Service, Exchange Service Extensions, etc.) do have telephone numbers and access to the switched network.

The following types of Private Line Transport (PLT) Services are:

Availability

Private Line Transport (PLT) Service is available where facilities exist throughout Qwest's 14-state local service territory.

Terms and Conditions

Private Line Transport (PLT) Services are provided in compliance with provisions stated per Federal Communications Commission (FCC) Tariff, and/or the relevant state tariff. For more information see the individual product PCATs or contact your Account Team/Sales Executives and Service Managers.

Services that extend to designated high voltage (HV) environments are required to have high voltage protection (HVP). HVP devices may be provided by you, the end user, or may be requested from Qwest. General High Voltage Protection activities are described in High Voltage Protection.

Technical Publication

Technical characteristics, including Network Channel /Network Channel Interface (NC/NCI™) codes, are described in the following Technical Publications:

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Pricing

Rate Structure

Recurring charges are comprised of the following rate elements, if applicable. See individual Private Line Transport (PLT) Services for details:

  • Channel Termination
  • Network Access Channel
  • Channel Performance
  • Nodes
  • Ports
  • Transport Mileage, if applicable
  • Optional Features

Nonrecurring charges are comprised of the following rate elements, if applicable. See individual Private Line Transport (PLT) Services for details.

  • Channel Termination
  • Channel Performance
  • Nodes
  • Ports
  • Optional Features
  • Transport Mileage, if applicable
  • Service Provisioning

Rates

Additional rate structure information can be found in the Statement of Generally Available Terms and Conditions (SGAT), the specific tariff.

Tariffs, Regulations and Policies

Tariffs, regulations and policies are located in the state specific Tariffs/Catalogs/Price Lists.

Optional Features

Optional features can vary depending on the PLT product requested. See individual Private Line Transport (PLT) Services for details.

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Features / Benefits

Features Benefits
  • Security
  • Dedicated bandwidth, not shared
  • Reliability
  • Error rate per second is from 99.99 to 99.5 and the availability of 99.99 to 99.75 percent
  • Availability
  • Availability 24 hours a day 7 days a week
  • Responsiveness
  • Service and repair guarantees are offered on PLT service, for details see Tariffs/Catalogs/Price Lists.
  • Economies of scales
  • Faster speed
  • Ubiquitous fiber
  • A wide choice of bandwidths to meet your business needs
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    Applications

    See features and benefits section

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    Implementation

    Product Prerequisites

    If you are an Interexchange Carrier (IXC), Internet & Data (ISP) or Wireless Service Provider (WSP) and have questions regarding your contract with Qwest, contact your Account Team / Sales Executives and Service Managers for more information.

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    Pre-Ordering

    Pre-ordering functionality may very depending on the PLT product requested, See individual Private Line Transport (PLT) Services for details.

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    Ordering

    Private Line Transport (PLT) service requests are submitted by using Access Service Ordering Guideline (ASOG) forms.

    ASOG forms used vary depending on the PLT product requested. See individual Private Line Transport (PLT) Services for details.

    Field entry requirements are described in the Access Service Request (ASR) Forms.

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    Provisioning and Installation

    Firm Order Confirmation (FOC) intervals are found in the Service Interval Guide (SIG) for Access Services.

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    Maintenance and Repair

    Maintenance and repair problems are reported to the Qwest Customer Service Center 1-800-954-1211. If your end-users experience problems with their local circuits or services, provisioned with Qwest provided products and services, their first point of contact is you, their service provider. You or your end-user must isolate the trouble and verify it is not the customer-owned equipment or cable before calling.

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    Billing

    Customer Records and Information System (CRIS) billing is described in Billing Information - Customer Records and Information System (CRIS).

    Integrated Access Billing System (IABS) billing is described in Billing Information - Integrated Access Billing System (IABS™).

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    Training

    Digital Data Service (DDS)

    Digital Signal Level 1 (DS1)

    Digital Signal Level 3 (DS3)

    Self-Healing Network Services (SHNS)

    Synchronous Service Transport (SST)

    View additional Qwest courses by clicking on Course Catalog.

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    Contacts

    Qwest contact information is located in Wholesale Customer Contacts.

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    Frequently Asked Questions (FAQs)

    This section is being compiled based on your feedback

    Last Update: January 28, 2008

    NC/NCI™ is a Trademark of Telcordia Technologies, Inc.
    IABS™ is a trademark of Qwest Communications International, Inc.

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