Switched Access
Course Description
This self-directed, web-based course provides you with knowledge
of the Qwest Switched Access Services.
Switched Access Services (SWA) is a group of products provided
within the Qwest Wholesale
14-state local service territory. SWA is sold to Interexchange
Carriers that wish to provide various services to their end-user
customers.
For information about creating and submitting a service request,
please review the Wholesale ASR
Switched Access training.
Course Objectives
Upon completion of this training course, you will be able to:
- Describe Switched Access Services
- Name the three major SWA Feature Groups
- Describe the options features for each Feature Group
- Explain trunkside and lineside switching connections
- Describe the major SWA Feature Groups
- Describe the rate structure
Prerequisites
Audience
The target audience for the training is primarily CLECs and External Customers,
but the training is available to anyone that would like an overview
of the subject. We believe this training will assist you in gaining
a better understanding of the product and processes, and will
allow you to be more effective in working with the Qwest Sales
and Service Team.
Course Length
This course takes approximately 2.5 hours to complete.
Course Registration
