CMP Oversight Committee & Escalation/Dispute Information
Oversight Committee Information & Meeting Minutes
Pursuant to Section 18.4.2 of the Qwest Wholesale Change Management Process Document, the CMP Oversight Committee will act as a subject matter expert regarding the provisions of this CMP. The CMP Oversight Committee will deliberate on CMP Oversight Review Issues and make recommendations to the CMP body on matters such as interpretation of this CMP and proposed changes to this CMP. A recommendation of the CMP Oversight Committee may result in a CR to change this CMP as contemplated by Section 2.1 of the Qwest Wholesale Change Management Process Document. Membership in the CMP Oversight Committee is governed by Section 18.4.1 of the Qwest Wholesale Change Management Document.
Select & View Meeting Minutes below.
Escalation/Dispute Information
Qwest and the CLEC community have agreed to an Escalation and Dispute Resolution Process as part of the CMP. CLECs and Qwest will work together in good faith to resolve any issue brought before the CMP before initiating the Escalation or Dispute Resolution Process.
Escalations - In the event that a CLEC wishes to initiate an Escalation it should submit a completed Escalation form. Escalations may involve issues related to CMP itself, including the administration of the CMP. The expectation is that escalation should occur only after change management procedures have occurred per the CMP.
Dispute Resolution - In the event that an impasse issue develops, a party may pursue the Dispute Resolution Process by submitting the Dispute Resolution form.
Language addressing the Escalation/Dispute Resolution process is contained in the most recent version of the Qwest Change Management Process Document located in the CMP General & Contact Information Web Page.
Select from the following Escalation/Dispute Related Links.
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