Wholesale: Products & Services

Billing Information - Local Exchange Carrier Invoice System (LEXCIS) - V4.0

Description

Local Exchange Carrier Invoice System (LEXCIS) is an on-line billing system for products and services billed under contract or negotiated agreements to Facility Based Competitive Local Exchange Carriers (CLECs) and others.

Some of the products and services billed by LEXCIS are:

• Directory Assistance (DA)
  
• Directory Listings
  
• Operator Services
• Unbundled InterNetwork Calling Name (ICNAM)
  
• 800 DataBase Query Service

Availability

LEXCIS billing is available throughout Qwest's 14-state local service territory.

Implementation

Product Prerequisites

If you are a new CLEC and are ready to do business with Qwest, view Getting Started as a Facility-Based CLEC. If you are an existing CLEC wishing to amend your Interconnection Agreement or New Customer Questionnaire, you can find additional information in the Interconnection Agreement.

Billing

LEXCIS invoices are generated on a monthly basis. You may receive only one statement per month for your LEXCIS billed products and/or services. This invoice contains products and/or services you purchase from Qwest.

You may receive your LEXCIS billing one of two ways:

• Paper - A paper LEXCIS invoice is generated which contains the products and/or services and the amount for each billable item and mailed to you. A supporting Monthly Detail Report that details the charges is also generated and mailed to you.
  
  
• Automated - The LEXCIS invoice is generated and includes the quantities, rates, and descriptions of your products and/or services. In addition a pay stub will be sent to you for the return of your payment. This automated invoice is sent to you via email.

Disputes

General dispute process activities are described in the Billing Information - Dispute Process.

Training

Local Qwest 101 "Doing Business With Qwest"

• This introductory web-based training course is designed to teach the Local CLEC and Local Reseller how to do business with Qwest. It will provide a general overview of products and services, Qwest billing and support systems, processes for submitting service requests, reports, and web resource access information. Click here to learn more about this course and to register.

View additional Qwest courses by clicking on Course Catalog.

Contacts

If you have questions, you should call the telephone number provided on the Face Page of your LEXCIS bill or your Billing SDC. You can also contact your assigned Qwest Service Manager for assistance.

Frequently Asked Questions (FAQs)

This section is being compiled based on your feedback.

Last Update: April 28, 2006