| Qwest Interconnect OSS Electronic Access
- V50.0
History
Log
Introduction
Based on the Wholesale Products and Services in your Interconnection
Agreement, to support your service delivery functions, Qwest
offers you various tools and electronic methods to access
Qwest's Operations Support Systems (OSS). Electronic access
to ordering and repair systems, as well as billing outputs
for Interconnection Products and Services, can be accomplished
via Direct Connection and Web Access.
Dial Up Capability
Log on to download
data files to your local PC or network server. Requires you
purchase and install CONNECT Direct software (WIN 95 version)
for output files. Contact
your Qwest
Service Manager to obtain specific requirements.
- Security
Requires you order SecurID card(s) from Qwest, for each
member of your staff who will be accessing our tools or
pulling data files taking approximately 10 business days
to complete. System(s) security, based on requested systems
that will be accessed, is established when the SecurID card
is ordered. If Qwest determines a member of your staff is
sharing their SecurID card, their access will be disconnected.
SecurID card(s) are renewed yearly.
Direct Connection
Allows processing large volumes of ordering, repair and data requests and recommended if you will be generating large data volumes or if you have more than 50 staff members who will be accessing our ordering and repair systems. Requires you to install a full T1, fractional T1 or Frame Relay circuit with software requirements that may include CONNECT Direct (NDM), or File Transfer Protocol (FTP) based on the use of the circuit.
- Security
Established at a company level, connectivity and security
requires detailed project coordination and testing to implement
with initial set up taking approximately 6 to 8 weeks to
complete. Once security is established, no further renewal
is needed. However, a minimum of five business days is required
for subsequent connectivity requirement changes, such as
Internet Protocol (IP) addresses. Specific requirements
may be obtained from your Wholesale Systems Competitive
Local Exchange Carrier (CLEC) Implementation team representative.
Web Access
Provides access to numerous Qwest systems to process orders,
download data and/or access your billing data files from your
PC using a web browser.
- Security
Qwest Digital Certificates or Qwest Protected Internet Delivery (QPID) User IDs and passwords are issued for each of your employees
and are required for each personal computer that will be
used to up and/or download data or access Qwest systems
via the web. A minimum of 48 hours is required to process
and update security databases with certificates renewed
every five years. Refer to the "Requesting Access To Qwest's Systems" section of our Operations
Support Systems (OSS) Overview web page for ordering
Digital Certificates or contact your Qwest
Service Manager for additional information.
Contact Qwest's IT-Wholesale Systems Help Desk at (888) 796-9102
for assistance if you experience problems connecting to Qwest
once your connectivity and security access has been established.
Additional information about Qwest's Information Technologies
Wholesale Systems Help Desk (IT-WSHD), including hours of
operation, can be found in the Wholesale Systems Help Desk
Section of our OSS
Production Support web page.
Information about the Unplanned Notification Process can
be obtained from Qwest's OSS
Production Support.
Tools for Interconnect
The following is a list of resources, systems and network
tools available that support the pre-ordering, ordering, repair
and maintenance functions through data files, access to systems
for ordering and repair, and billing files:
CLEC PIC / LPIC
Verification Process
Submit and receive batch files containing PIC/LPIC information
Customer
Electronic Maintenance and Repair (CEMR)
Graphical user interface for trouble administration activities
such as creating and editing trouble reports, monitoring status
and reviewing trouble history on Circuit IDs
Directory Listing
Inquiry System (QPID-DLIS)
Information on Directory Listing Inquiry System
Electronic
Customer Reporting (ECR)
Provides access to CLEC Performance Results Report
FLI
– Fiber Data Reports Tool
Information on fiber facilities is contained on Fiber Data
Reports User Guide.
Interconnect Mediated Access (IMA) - GUI or XML Interface
Submit Local Service Requests via our web based IMA
Graphical User Interface (GUI) or our Extensible Markup Language (XML) tools.
Mediated
Access Electronic Bonding Trouble Administration (MEDIACC-EBTA)
Electronic gateway used primarily to process mechanically
telephone circuit repair activities
Metallic Designed
Facility Inventory Tool (MIT)
Information contains installed and spare copper spans between
the Central Office and some other location. This other location
could be either another Central Office or a customer location.
Qwest
Online Request Application (QORA)
Use a Graphical User Interface (GUI) to electronically submit
Access Service Requests (ASRs) to request trunking and facilities
between you and Qwest for Local Interconnection Services,
interstate and intrastate-switching access, and private line
transport services offered for the origination and/or termination
of inter-exchange traffic. Or, submit those ASRs electronically via our QORA NDM and Unified Ordering Model (UOM) gateways.
Data Files Available
- Access and Billable Usage Records (sent to the CLEC)
- Co-Carrier Usage Return Files (CCUR) (received from the
CLEC)
- CRIS/IABS Summary Bills
- Daily Usage File
- Feature Availability Matrix (FAM) (Also referred to as
Service Availability)
- Fiber Data Reports (Also referred to as Fiber Loop Inventory
(FLI))
Reports fiber loop facilities availability in the Local
Network for planning activities.
- Loss and Completion Reports
- Raw Loop Data Tool (RLD)
- Service Address Guide (SAG)
Electronic OSS Access Forms
The matrix below identifies the documents and forms used
to establish and/or change connectivity and security to Qwest's
OSS tools for the access methods summarized in the Introduction
Section of this document. Downloadable documents and forms
are available in Systems
General Information.
| Access Method |
Tool or Data File |
Forms Need to Submit |
| Dial Up |
Resale Billing/Ordering Outputs
TAXI |
For access to TAXI contact your Qwest
Service Manager |
| Direct Connection |
Resale Billing/Ordering Outputs
IABS
Interconnect MPB
Output/Input
SAG/FAM
EXACT
MEDIACC
QORA NDM |
Qwest Data Network Information and Requirements
OSS
Dedicated Access Implementation Checklist |
| Web Access |
- Qwest Protected Internet Delivery User’s Guide
(QPID)
The QPID provides a secure communications mechanism
for application and data transfer on internal and external
networks includes instructions for File Transport User
Interface and trouble shooting. |
The Qwest Protected Internet
Delivery User's Guide can be found at http://qpid01.qwest.com/
The User's Guide provides system and user requirements
for applications and data transfer on internal and external
networks. |
| Qwest Online Request Application (QORA) GUI |
To download the Request for Qwest
Online Request Application (QORA) System Administrator
Instructions click
here. |
| CEMR
ECR
FAM-SAGA
FLI
FORCAST
IMA GUI
IMA XML
QORA Unified Ordering Model (UOM)
RLD
QPID-DLIS |
Request for User Access to Qwest's
Systems via Digital Certificate or QPID for the system
you need. (Downloadable Excel forms provided below)
Request
for IMA System Administrator Set Up - Dedicated Access
Only (only for IMA) |
OSS Access Downloadable Forms
MS Excel Downloads:
Training
Local Qwest 101 "Doing Business with Qwest"
- This introductory web-based training course is designed to teach the Local CLEC and Local Reseller how to do business with Qwest. It will provide a general overview of products and services, Qwest billing and support systems, processes for submitting service requests, reports, and web resource access information. Click here to learn more about this course and to register.
IMA "Hands On"
- This introductory instructor-led training course teaches
you how to use Qwest's IMA Graphical User Interface (GUI)
to order wholesale products. You will experience interactive
software demonstrations and participate in hands-on practice
sessions to familiarize yourself with the IMA GUI system.
Click
here for Course detail and registration information.
Last Update: August 18, 2008 |
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