This self-directed, web-based training provides the information necessary to submit ASR's for Ethernet Virtual Circuits for Metro Optical Ethernet service. It is a comprehensive view of the field requirements and the process involved in submitting the ASR.
The course goal is to provide the information necessary for CLEC, Resellers, IXCs, Wireless, and ILEC customers to use the QORA™ GUI to submit ASRs. The course is benefit oriented, stressing ease of use, reduction of errors, and improvement of flow, through quality of orders, timeliness and FOC delivery. The web based training will include an overview, demonstration of the forms, and fields required to submit an ASR for EVC.
