Course Description

This self-directed, web-based training provides the information necessary to submit ASR's for Ethernet Virtual Circuits for Metro Optical Ethernet service. It is a comprehensive view of the field requirements and the process involved in submitting the ASR.

Course Objectives

The course goal is to provide the information necessary for CLEC, Resellers, IXCs, Wireless, and ILEC customers to use the QORA™ GUI to submit ASRs. The course is benefit oriented, stressing ease of use, reduction of errors, and improvement of flow, through quality of orders, timeliness and FOC delivery. The web based training will include an overview, demonstration of the forms, and fields required to submit an ASR for EVC.

Prerequisites

• Working knowledge of completing and submitting ASRs to Qwest for Qwest Metro Optical Ethernet Service and ordering UNI's.
• Experience using web based, graphical user interfaces.
• Review of the QORA™ User Guide
• ASR Private Line
• ASR CCSAC/SS7
• ASR LIS Trunking
• ASR Switched Access

Audience

The target audience for the training is CLECs, Resellers, IXCs, Wireless, and ILECs. This training will assist you in the use of the QORA™ GUI to input Access Service Requests and allow you to be more effective in submitting Access Service Requests.

Course Length

Course Registration