UNE-P POTS
Course Description
This instructor-led course provides an overview of the UNE-P
POTS service, as well as details the processes for submitting
a service request via IMA. The processes covered include PreOrder,
Order, Post Order, Provisioning, Billing, and CEMR Maintenance
and Repair.
Qwest provides UNE-P POTS (Unbundled Network Elements Platform
Plain Old Telephone Service) combinations as a finished service
to end-users on behalf of CLECs.
Course Objectives
Upon completion of this training course, you will be able to:
- Describe the UNE-P POTS service that can be requested
- Identify the unique IMA processes
- Identify the unique CEMR processes
- Identify the forms required to submit your request
- Identify the required fields on each form
- Describe the LSR System Notices
- Define the interval guidelines for UNE-P POTS Resale
Prerequisites
Audience
The target audience for the training is primarily CLECs and
External Customers, but the training is available to anyone
who would like an overview of the subject. We believe this training
will assist you in gaining a better understanding of the product
and processes, and will allow you to be more effective in working
with the Qwest Sales and Service Team.
Course Length
This course takes 1 day to complete.
Course Registration
If a course is filled and registration is closed, or if the
course is not currently offered, you can submit a wait list
request by clicking on the link below.
