Course Description
This instructor-led training course provides an overview of the Plain Old Telephone Service (POTS) product. This course will provide a general overview of the POTS product and the various features associated with POTS.

Course Objectives
Upon completion of this training course, you should be able to:

• Describe the POTS product
• Describe the POTS product offerings
• Describe the various features of the POTS products

Prerequisites

• IMA GUI
• Local Qwest 101 "Doing Business with Qwest"
• Basic Telephony course and/or equivalent industry experience

Audience
The target audience for the training is primarily CLECs and External Customers, but the training is available to anyone who would like an overview of the subject. We believe this training will assist you in gaining a better understanding of the product and processes, and will allow you to be more effective in working with the Qwest Sales and Service Team.

Course Length
This course takes 1 day to complete.

Course Registration
The training course catalog is available to External Customers and CLECs on the Qwest Wholesale Markets Customer Training Web site.

To take the training, scroll through the Course Catalog until you find the listing "POTS Product Overview". Click "Click Here to Register", complete the Registration Form and click "Submit".

If you have any questions or comments regarding these training materials, please email Wholesale Markets Training and Development at cptrain@qwest.com.

This Course Last Updated: August 31, 2001
This Page Last Updated: December 15, 2006