POTS Resale
Course Description
This instructor-led course provides an overview of POTS Resale
products, as well as the processes for submitting a service
request via Interconnect Mediated Access (IMA). The processes
covered are Preorder, Order, Post Order, Provisioning, Billing
and CEMR Maintenance and Repair.
Course Objectives
Upon completion of this training course, you will be able to:
- Describe the POTS Resale services that can be requested
- Identify the unique IMA processes
- Identify the unique CEMR processes
- Identify the forms required to submit your request
- Identify the required fields on each form
- Describe the LSR System Notices
- Define the interval guidelines for POTS Resale
Prerequisites
Audience
The target audience for the training is primarily CLECs and
External Customers, but the training is available to anyone
who would like an overview of the subject. We believe this training
will assist you in gaining a better understanding of the product
and processes, and will allow you to be more effective in working
with the Qwest Sales and Service Team.
Course Length
This course takes 1 day to complete.
Course Registration
If a course is filled and registration is closed, or if the course is not currently offered, you can submit a wait list request by clicking on the link below.
