Interconnect Mediated Access (IMA) Facility Based Directory Listing - Advanced
Course Description:
This advanced instructor-led training course builds on the basic information provided in the initial class for those Providers who need additional assistance with completing orders for complex listing arrangements. A significant amount of time will be spent reviewing complex types of listings and records, and creating orders to establish new or change existing listing arrangements using an Ordering and Billing Forum (OBF) Directory Form via IMA.
Course Objectives:
Upon completion of this course, the participant will have the skills to:
- Identify the different types of listings and records
- Understand the rules pertaining to complex directory listings
- Understand how to work with multi-Provider owned captions
- Complete OBF Directory Forms for complex listing arrangements
Prerequisites:
Interconnect Mediated Access (IMA) Facility Based Directory Listing Training - Initial
Audience:
The target audience for the training is CLECs, ILECs, VoIPs, and Resellers. We believe this training will assist you in gaining a better understanding of the product and will allow you to be more effective in working with the Qwest Sales and Service Team.
Course Length:
1.5 days
Course Agenda:
- LSTR/Recap functionality in IMA
- Capitalization rules
- Straight Line review
- Straight Line Indent Set - SLU
- Caption Listing
- Record Types (Local vs. Foreign, Main, Additional, Extra Line, etc)
- Multi-Owner Caption Rules
- Interconnect Mediated Access for FB Users
- Practice Forms
Course Registration
The training course catalog is available to External Customers and CLECs on the Qwest Wholesale Markets Customer Training Web site at: http://www.qwest.com/wholesale/training/coursecatalog.html.
To take the training, scroll through the Course Catalog until you find the listing for "IMA FBDL - Advanced". Click "Click Here to Register", complete the Registration Form, and click "Submit".
If you have any questions or comments regarding this training, please email Wholesale Markets Training and Development at cptrain@qwest.com.
This Course Last Updated: November 30, 2006
This Page Last Updated: November 30, 2006
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