Interconnect Mediated Access (IMA) Facility Based Directory Listing Training - Initial
Course Description
This course introduces the participant to the IMA functionality,
as well as to the processes that must be followed to establish,
change and/or delete directory listing information. The participant
will review the resources available to assist with Directory
Listing questions and processes. A significant amount of time
will be spent reviewing Qwest listing business rules and learning
how to complete an Ordering and Billinng Forum (OBF) Directory
Form via IMA.
Course Objectives
Upon completion of this course, the participant will have the
skills to:
- Initiate or change a directory listing
- Identify the different types of listings
- Understand the rules pertaining to directory listings
- Assist with directory listing questions and processes
- Complete an OBF Directory Form
Prerequisites
Audience
The target audience for the training is CLECs, ILECs, VoIPs, and Resellers. We
believe this training will assist you in gaining a better understanding
of the product and will allow you to be more effective in working
with the Qwest Sales and Service Team.
Course Length
This course takes 2 days to complete.
Course Agenda
Process Flow/Organizational Structure
Migration
Verification Proofs
Listing Inquiry
What is a Listing
Straight Line
Straight Line Indent Set - SLU
Caption Listing
Record Types (Local vs. Foreign, Main, Additional, Extra Line, etc)
Ordering and Billing Forum (OBF)
Directory Listing Business Rules
Interconnect Mediated Access for FB Users
Practice Forms
Course Registration
