Breakout Sessions

Session I: Unbundled Loop
Fred Aesquivel, Director, Process Management
Harriet Berry, Project Manager, Migrations
Susie Bliss, Director, Process Management
Jamal Boudhaouia, Staff Advocate Policy & Law
Carolyn Brown, Retail Service Delivery
Cindy Buckmaster, Manager, Product Management
Bill Campbell, Director, Product Management
Dana Frenking, Manager, Administration
Catherine Garcia, QCCC Process Team Lead
Joann Garramone, Process Management
Lane Jones, Loop Qualification Tools
Mike Lanoue, Network Central Office Support
Jim Mackie, Director, Customer Service
Dennis Pappas, Product Management

Session II: Maintenance & Repair Processes
Tim Gianes, Manager, Program/Project Management
Bernice Lopez, Manager, Program/Project Management
Cheryl McMahon, Manager, Call Center
Jill McNellis, Director, Program/Project Management
Sara Mendivil, Director, Program/Product Management
Barry Orrel, Director, Legal Issues
Rob Williams, Director, Network Operations

Session III: LNP & Related Processes
Maureen Callan, Manager, Product Management
Lorna Dubose, Product Manager
Julie Kaufman-Prentice, Director, Customer Service
Terri Kilker, Associate Product Manager
Aaron Smith, Director, Product Management

Session II: Switching & Transport (LIS, EELS, Dark Fiber)
Pat Finley, Product Manager
Perry Hooks, Director, Product Management
Sami Hooper, Manager, Process Management
Denyce Jennings, Manager, Product Management
Robyn Libadia, Product Manager
Candace Mowers, Manager, Product Management

Session III: Resale Services (UNE-P, PAL, DSL & Voice Mail)
Marlene Dimanna, UNE-P Expert
Mallory Paxton, Supervisor, Program/Product Management
Freddi Pennington, Manager, Product Management
Michael Whitt, Product Manager

Session IV: Listings, Directory Assistance, Operator Services
Terri Kilker, Associate Product Manager
Mike Price, Manager, Program/Product Management
Jolene Wees, Manager, Product Management