Qwest Control^®

Qwest Control is a secure proprietary on-line and web-based application that provides instant access and management control over a broad range of Qwest National Wholesale products and services. Click here to view the Qwest Control User Guide.

Online Dispute Management (ODM)

ODM is a common Web portal accessed via Remote Control that allows users to enter, submit, view, update, and cancel billing disputes.

Q.pricer^®

Q.pricer allows customers to obtain and save a price quote for unregulated leased local access, unregulated private line services, unregulated Qwest local broadband services, Customer Provided Access (CPA) and regulated private line services.

Qwest IP Network Statistics

These web pages give you the ability to view our global network performance, network status reports and monthly reports that incorporate latency and packet delivery statistics for our industry-leading service level agreements.

Customer Electronic Maintenance and Repair (CEMR) & Repair Call Expert (RCE)

CEMR is a web interface that allows users to interact with the Qwest maintenance and repair facilities and to request service for trouble tickets. Access CEMR Online Help

Interconnect Mediated Access (IMA)

IMA enables CLECs to facilitate ordering Qwest Resold and Unbundled Network Element (UNE) services. Additionally, see the IMA Errors page to find explanations of error messages in IMA.

Qwest Online Request Application (QORA)/Access Service Requests (ASRs)

QORA allows users to electronically submit ASRs for trunking, Local Interconnect Services (LIS), interstate and intrastate-switched access, and Private Line Transport Services (PLTS) offered for the origination and/or termination of inter-exchange traffic. Login to QORA.

Operation Support System (OSS) Overview

Find general information about local Qwest operating support systems.

Operation Support System (OSS) Production Support

View unplanned event notifications and process as well as helpdesk and technical escalation information.

Billing Systems Information

Find general billing systems information such as the BOS BDT Differences List, the EDI Users Guide, ASCII Users Guide, and the Circuit ID Information Guide - Zero Fill Business Rules for Eastern Region.

CLEC Performance Results

View the User Guide and learn how to gain access to your official 271 measurement reports.

Directory Listing Inquiry System (DLIS)

Accessing DLIS enables CLECs to review directory listing information prior to and subsequent to submitting directory listing orders to Qwest for processing.

Mediated Access Electronic Bonding Trouble Administration (MEDIACC- EBTA)

MEDIACC-EBTA provides a common electronic gateway for Qwest Wholesale customers to communicate with various Qwest business applications.

Primary Interexchange Carrier (PIC)/Local Primary Interexchange Carrier (LPIC) Verification

Learn how to effectively use the automated PIC/LPIC verification process.

Regional Subscription System (RSS) for IXCs

The IXC RSS web pages provide on-line procedures for accessing RSS.