Qwest Wholesale Awards & Recognition
From streamlining sales processes and implementing
services quickly to providing self-help and online resources, we take
our Spirit of Service commitment to you very seriously. Although we’re
flattered to have received a number of awards lately, we do not intend
to stand still. We know that when it comes to choosing a carrier, you
have options – so every day, we work hard to improve your experience
with us and ensure you’re getting the best possible service.
2009 ATLANTIC-ACM Metro Wholesale Carrier Report Card
- Best in Class for ILECs for data value
- Tied for Best in Class for voice value
2009 ATLANTIC-ACM Wholesale Carrier Excellence Awards
- Best in Class for long-haul services
2008 ATLANTIC-ACM Metro Wholesale Carrier Report Card
- Best in Class for billing based on: flexibility, accuracy, timeliness,
clarity, and ability to resolve disputes
- Best in Class for network based on: overall network performance
and ability to meet service-level agreements
2008 ATLANTIC-ACM U.S. Wholesale Long Distance Carrier Report Card
- Tied for Best in Class for Customer Service
- Tied for Best in Class for Network Quality
- Tied for Best in Class for Voice Pricing
