Qwest's retail telecommunications products and service and Qwest Voice Mail promotions are available for resale by Competitive Local Exchange Carriers (CLECs) to their end-users. There are two types of promotions:
Promotional offerings available for resale can be viewed on the Customer Notification Letter Archive.
General product and feature pre-ordering activities are described in the Pre-Ordering Overview.
General resale rate structure information is described in Resale - General.
Retail rates for products and features can be found in the state specific Tariffs/Catalogs/Price Lists.
Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.
Ordering Rules
A complete service request must be submitted for the type of service being requested. Follow all standard ordering rules for that service. Additionally, the following information must also be included on the service request.
General ordering activities are described in the Ordering Overview.
Orders should be placed using IMA Extensible Markup Language (XML), IMA Graphical User Interface (GUI), or faxed to (888) 796-9089.
1. Am I eligible for any discounts if Qwest should offer
a short-term promotion on a consecutive basis?
Yes. Should Qwest re-offer any promotion for a sequential ninety
(90) day or less promotion period following the initial ninety (90)
day or less promotion period, then the initial and subsequent promotion(s)
will be available to CLEC for resale with any applicable wholesale
discount.
2. What special notations do I need to add to my Local
Service Request (LSR) to ensure I will get the promotional rate?
Use the following steps to order a promotional rate:
Issue a complete service request for the product/service you are ordering. Include these additional three notations:
3. Is there a place where I can view all current promotions?
Yes. Promotional offerings available for resale can be viewed on
the Customer Notification Letter Archive.
Last Update: April 21, 2008
