Qwest Spirit of Service
Qwest.com | About Qwest  
Products and Services Customer Service Manage My Account
Cable (MSOs) | ILECs/ICOs | IXCs| International | ISPs/ESPs | National Service Resellers | Wireless | View All Products & Services
Wholesale: Products and Services  
Contact Us
Current Customers
Identify your Qwest Account or Sales contact by visiting the Qwest Wholesale Information Tool (QWIT).

Prospective Customers
Interested in doing business with Wholesale? Please visit the Prospective Customer Inquiry Form.

IP Voice 1+ Termination
IP Voice 8XX Origination
Switchless Reseller Services (ReQwest)
Voice Services for Facilities-Based Carriers (Qwest Express)
Dedicated Internet Access (DIA)
Qwave Wavelength Services
Qwest Communications Corporation Telco Collocation - V3.0

Product Description

Qwest Communications Corporation ("QCC") Telco Collocation service offers you, as a Qwest Internet Protocol (IP) or transport customer, the option to lease space in a Qwest point of presence (POP) or certain remote collocation sites or collocation hotels. Telco Collocation is not offered in Qwest Corporation facilities or regulated central offices. Qwest provides provisioned telecom space and DC power adapted specifically for telecom equipment. Qwest provides Telco Collocation as a bundled service available only as an enhancement to our IP and transport offerings.

With Qwest® Telco Collocation, you have access to the Qwest transport backbone and services, eliminating local connection charges between you and your backbone provider, resulting in substantial cost savings for most customers. When coupled with necessary Qwest transport, collocation provides secure, high speed access at a DS-3, OC-3 or higher rate without incurring the cost of leased lines to get to the POP. In addition for facility based providers, the ability to lease vs. build conditioned telecom space that is pre-provisioned results in cost savings and speed to market.

Features / Benefits

Qwest provides space and power specifically conditioned for telecom equipment and that is strategically located to physical or virtual connections to the Qwest backbone.

Tenant Improved (TI) POPs:

  • Located in same site as Qwest backbone
  • Installation and Monthly Recurring Charges (MRCs) for:
    • Power (DC and/or unprotected AC)
    • Rack/bay
    • Associated cross-connects

Space

  • Located in a Joint Usage Common Area (JUCA) accessible to all collocation customers
  • Floor space based on number of bays
  • Security from public access: monitor intrusion alarms; escorted access to JUCA area
  • HVAC: 50 - 86 degrees F ambient, 20-50% humidity
  • Lighting: fluorescent overhead
  • Fire suppression and monitoring
  • Battery backup (DC power) minimum 4 hours with generator, 8 hours without generator
  • Generator backup (available at most sites)

Standard Bay Size

  • Height = 7 feet
  • Width = 23 inches
  • Depth = 15 inches
  • Weight = 350 lbs. total customer equipment per bay

Standard Power

  • 30 amps DC, A & B feeds separately fused
  • Battery reserve, as available to Qwest
  • Grounding
  • Access to unprotected AC power for test equipment (courtesy outlets)

Interconnection Interface

  • Optical OC-3 or greater
  • Electrical DS-3

Custom Options (where available, at additional cost)

  • Inverted AC power/UPS back-up
  • Dedicated unprotected commercial grade AC power
  • Additional DC power per bay in 10 amp increments
  • Extended bay width, depth, height and weight
  • Cabinets (not available with solid doors in TI POP and ROW sites due to cooling issues)
  • Cages (on a very limited basis as available to Qwest)
  • DS-1 connections via channelized DS-3s (available at 3/1 DACS locations only)
  • POTS lines (customer ordered for dial-up modem access)

NOTE: Custom options may increase targeted due date beyond the standard installation interval

Collocation Hotel:

  • Located in third-party vendor sites, but sold through Qwest
  • Installation and MRCs for:
    • Power (DC and/or AC)
    • Rack/cabinets
    • Raised floors
    • Interconnection to Qwest® backbone
    • Associated cross-connects

Additional Information

Below is a list of certain restrictions associated with Qwest Telco Collocation. All Telco Collocation facilities and services will be subject to the terms and conditions of a fully executed collocation agreements between you and Qwest. Contact your Qwest Wholesale Regional Sales Director for additional information.

Telco Collocation Restrictions:

  • Subject to space and power availability at desired site
  • Subject to bay and equipment height, depth, width and weight requirements
  • Available access providers in Qwest POP
  • Not permitted at ROW POPs unless related to Dark Fiber lease/sales transactions
  • No third-party assignments allowed
  • Minimum one-year term for each collocation equipment space
  • Cross-connecting of facilities to other collocation customers or local exchange carriers (LECs) is not permitted within collocation space (cross-connect service is available at points of interconnection)
  • Qwest facilities are not carrier neutral
  • Require service revenue commitments
  • All non-Qwest employees scheduled to work in Qwest space must first obtain Qwest authorization
  • All installations must be coordinated and scheduled through Qwest operations
  • All installations must meet Qwest technical standards

Availability

Collocation is available in Qwest TI POPs, remote collocation sites or collocation hotels and is subject to availability of floor space and power within the selected site. You must also satisfy specific revenue requirements to be eligible to purchase Telco Collocation. Please contact your Qwest Sales Representative if you have any questions.

Ordering

Order requests should be submitted on online order forms (OOFs) via Remote Control® (RMC). RMC is an on-line, real-time order entry, processing, and reporting system designed specifically for your use. If you are a new customer, please contact your Qwest Regional Sales Director for access to RMC.

Backhaul service requests are handled manually, however the order forms in RMC allow for electronic transfer ordering capabilities.

Placing your orders using OOFs allows them to flow into the order tracking system where your Qwest Service Delivery Representative (SDR) can easily access your order for manual processing. RMC OOFs are located by navigating to the Ordering link and then clicking on Online Order.

For additional information, refer to the National Ordering Overview.

Contacts

Please contact your Qwest Wholesale Regional Sales Director for more information. If you do not have a Qwest Wholesale Regional Sales Director, visit our Prospective Customer Inquiry Tool so we can provide you with the proper Wholesale sales representative to assist you.

Frequently Asked Questions (FAQs)

This section is being compiled based on your feedback.

The information contained herein does not constitute an offer by Qwest to provide services, equipment and/or materials. Any such services shall be provided only upon execution of and subject to the terms and conditions of a fully negotiated Wholesale Services Agreement (including any referenced attachments or exhibits) and/or other agreement between Qwest and Customer, if any. In no event shall any omission or generality in this document give rise to a binding obligation between the parties. All such terms are subject to negotiations until all terms and conditions are agreed to and incorporated into a final agreement.

Legal Notices | Privacy | Wholesale Legal Notice
Careers at Qwest | Information for Disabled Customers with Disabilities | Servicio al Cliente en Español | Tariffs
Copyright © 2008 Qwest Communications International Inc. | All Rights Reserved