Extend Your International Reach

As your competition from both traditional and non-traditional sources increases, companies such as yours are recognizing the value of extending their international reach. Qwest has a dedicated international team focused on helping you differentiate your offerings and increasing your international market penetration and customer retention.

Add Flexibility to Your International Needs

You now have the opportunity to integrate Qwest International Long Distance (ILD) into your service package to create one of the most flexible offerinwws available for enhancing your business. Qwest ILD provides outbound and inbound service at very competitive rates to suit your business needs.

Qwest International Products

Qwest has an integrated organization that provides a full suite of international products including ILD, outbound, international toll free service/universal international freephone number (ITFS/UIFN), and calling card services.

Qwest International Long Distance Network

Delineated International Network Architecture for Premium & Standard Routing Options

		Customers will be connected into Qwest’s international network via one of 40+ tandem switches in its LD network
		Termination to over 250 international countries, including landline and mobile
		Dedicated and switched access is available
		Two international gateways to handle international voice traffic

Redundancy and Failsafe

		Each tandem switch has a backup route utilizing other network switches to access the gateway
		Wholesale traffic also has additional alternative network carriers (ANCs) programmed into its originating switch for use as backups
		When wholesale traffic arrives at the gateway there are up to seven alternate carriers available to complete traffic for each destination, should the initial route become congested

Extensive International Carrier Relationships

		Currently partner with over 40 major international carriers for our wholesale traffic segment.
		Additional carriers are continuously evaluated to further improve Qwest’s call completion capabilities throughout the world

Real-Time Traffic Management

		Qwest offers a new operating support system (OSS) to proactively monitor and manage quality
		Answer seizure ratio (ASR) management is provided on a destination- (not country-) basis
		24x7x365 management of wholesale traffic routing via the Qwest International Trouble Management (ITM) center

Benefits

Comparable Rate and Quality of Service: Qwest’s International Voice Network is built upon a delineated network architecture. Additionally, Qwest continuously strives to provide a higher quality of service and a lower cost base by leveraging its extensive carrier relationships, as well as by developing direct interconnection with the Post Telephone & Telegraph administrations (PTTs)

Redundancy and Failsafe: Qwest’s International Voice Network is established with multiple layers of redundancy and diversity. Failsafe measures are built-in to significantly increase customer call completion

Competitive Pricing: Qwest’s ILD pricing is constantly monitored to ensure it remains at a competitive, market-based level

Exceptional Customer Service and Dedicated Traffic Management: Qwest customer service representatives are available 24x7x365. The Qwest ITM center manages wholesale ILD traffic routing 24x7x365. In addition, Qwest also proactively manages ASR, average length of call (ALOC) and post-dial delay (PDD)

How to Get Started

For more information on Qwest Wholesale ILD, please contact a Qwest Sales Representative.

Qwest IP Solutions is a suite of WAN services with domestic availability depending on services selected. Recurring fees vary depending on services ordered. Additional equipment may be required. Other restrictions may apply.

The information contained herein does not constitute an offer by Qwest to provide services, equipment and/or materials. Any such services shall be provided only upon execution of and subject to the terms and conditions of a fully negotiated Wholesale Services Agreement (including any referenced attachments or exhibits) and/or other agreement between Qwest and Customer, if any. In no event shall any omission or generality in this document give rise to a binding obligation between the parties. All such terms are subject to negotiations until all terms and conditions are agreed to and incorporated into a final agreement.