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Qwest^® International Dedicated Internet Access

Qwest International Dedicated Internet Access (IDIA) adds value to you and your customers by expanding the global reach of the Qwest IP Internet backbone. The value of any Internet provider’s backbone is based on the coverage of the network footprint and the quality of connectivity to other networks. Considering Qwest's industry-leading peering arrangements and the strategic relationships developed, International DIA has both the coverage and connectivity that companies demand.

As businesses continue to move to the virtual space of the Internet, more companies are finding a need to extend their international reach. Traditionally, establishing a global Internet presence has been fairly complex, often involving multiple vendors, languages and currencies. Qwest eliminates the complexity by managing multiple international relationships to provide a single point of contact and accountability for a customer’s International DIA needs.

Availability

Qwest International DIA meets the global IP connectivity needs of domestic U.S.-based customers by providing service to Europe, Asia, Canada, Mexico and Latin America.

Europe

European connectivity covers 21 European countries through strategic alliances with best-of-breed providers. Our alliances provide extensive coverage across both Western and Eastern Europe.

Asia

Asian connectivity for Asian-based or Asian-bound traffic can now be routed through Qwest points of presence (PoPs) in Hong Kong, Tokyo, Singapore and Sydney. These connections provide direct access to the OC-192-based Qwest^® Macro Capacity^® Fiber Network in the United States, and strategic allies in Europe and around the world.

Additional Pacific Rim locations can be provided in Malaysia, Indonesia, the Philippines, India, Korea, New Zealand, Taiwan and Thailand through strategic alliances.

Latin America

Latin American coverage is offered in Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, Peru and Venezuela.

International DIA Europe Features

• Domain name services (DNS)
• USENET newsfeed
• 7x24x365 monitoring and maintenance
• Border gateway protocol (BGP) and static routing protocols
• IP address allocation (in accordance with request for comment (RFC) policy)
• Enhanced resilient access

International DIA Asia Features

• Local loop to connect customers to Europe and AsiaLink^® PoPs
• IP connectivity, which is a port on a Qwest router connecting to the backbone
• An on-site router and channel/data service unit (CSU/DSU) to connect the customer’s local area network (LAN) to the local loop
• Cisco equipment-based product offering*
• Same quality standards and best-of-breed SLAs meet U.S.-based quality standards
• Customers have access to the U.S.-based QwestSource^® and Stat.Qwest.net system.

Benefits

• Global availability
• Wide availability to major financial centers and major cities around the world
• Wide range of available service speeds
• Competitive pricing
• Reliability
• Industry-leading service level agreements (SLAs): Qwest supports global service level goals including throughput of 99.5%; intra-European latency of 65 ms; transatlantic latency of 85 ms; and United States to Japan latency of 130 ms
Qwest is one of the first domestic U.S. carriers to provide an off-net latency SLA (95 ms) for traffic exchanged between the top five service providers
• One of the first domestic carriers to support an off-net SLA
• Asia becoming "on-net" improves latency and packet delivery to Asia-based destinations
• Out-of-region, packet delivery and latency times improve because packets do not travel through a third party. They remain on the Qwest DIA backbone where they can be monitored and maintained
• Customers do not have to build their own private line network back to the United States to hit the Qwest U.S. backbone. They can do this by transit service and let Qwest manage the network
• As one of the largest, most sophisticated Internet backbones in the world, Qwest controls a large portion of the total routes on the Internet, putting it in category with the "Big Five" providers without the "Big Five" price

How to Get Started

For more information on Qwest International DIA, please call a Qwest Sales Representative.

Qwest Global Dedicated Internet Access service is available in over 28 countries worldwide, spanning four continents. It is carried over a Qwest-owned, facilities-based network in the United States and in three large business centers in Asia (Hong Kong, Japan, Singapore). Availability in Australia and other countries in North America, South America, Asia and Europe are provided in conjunction with third-party global service providers.

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