Qwest® Wholesale Integrated Management
Lower Costs, Improved Productivity.
Qwest Integrated
Management is a comprehensive, integrated package of products
and services for building and managing networks. It includes
24x7x365 monitoring of equipment and transport links, complete
fault and performance management, complete network analysis,
configuration backup, online reports and total customer agency.
The central part of this service is in-band monitoring/management
tools that allow you to continuously monitor and manage network
performance. It has one of the broadest and deepest portfolios
of devices certified for management in the industry, and all
devices undergo a thorough certification process.
Features
Integrated Management - Select
- Network profiling
- Continuous network monitoring
- Network analysis and performance management
- Fault management and escalation
- Configuration management
- Online reporting
Integrated Management - Comprehensive
Includes all of the features of Integrated Management–Select,
plus:
- 24x7x365 troubleshooting of non-Qwest transport
- Total customer agency
Integrated Management - IPSec Tunnel Management (individual
case basis only)
Includes all the features of Integrated Management–Comprehensive,
plus:
- Management of site-to-site IPSec virtual private network
(VPN) connectivity
Qwest Integrated Management Benefits
- Allows you to allocate your resources to running crucial
areas of your business while Qwest manages the day-to-day
tasks of maintaining a data network
- Provides you with cost, personnel and resource advantages
as an out-tasked service
- Provider-independent - Integrated Management engineers
will be your single point of contact for isolating and resolving
network issues
How it works
- Network profiling—Qwest creates a network inventory
database and a topology drawing that is available online
and updated each time there is a change in the network.
- Continuous network monitoring—Qwest monitors your
networks 24/7 to ensure optimum performance and detect,
isolate and repair faults.
- Performance management—Qwest ensures the devices
are performing at a level that meets or exceeds your needs.
- Fault management and escalation—Qwest analyzes activities
to isolate and correct unusual operational behaviors.
- Configuration management—Qwest manages configuration
faults, ensures configuration integrity and changes configurations
as needed.
- Online reporting—Qwest provides a full suite of
reporting capabilities.
- Total customer agency—Qwest Integrated Management-Comprehensive
acts as the customer’s single, expert agent in managing
the resolution of all service and transport faults.
- Configuration build (optional)—Qwest provides configuration
implementation service.
- IPsec tunnel management (optional)—Qwest offers
a site-to-site premises-based (CPE-based) IP VPN management
bundle for site-to-site WAN applications.
Why buy from Qwest?
- Qwest network operations center (NOC) is your true single
point of contact.
- Qwest has deep competencies monitoring, maintaining and
troubleshooting networks.
- Qwest provides integrated ordering, invoicing, customer
care and NOC support.
- Using Qwest, you can focus your personnel and financial
resources on running your business rather than running your
network.
- Qwest provides a reliable, robust and complete managed
service solution, sized and configured to meet your business
needs and sharpen your competitive edge.
- Qwest allows you to potentially lower operational, management
and connection costs.
How to Get Started
For more information
on Wholesale Integrated Management, please contact your Qwest
Sales Representative.
Qwest Integrated Management is available
to business customers throughout the U.S. and internationally.
Minimum one year term of commitment required. Early termination
fee may apply. Price varies depending on plan selected and
number of devices covered. Listed prices do not include taxes,
surcharges and other fees. Copyright © 2007 Qwest. All rights
reserved.
