Let the National/International Customer Care Center provide prompt resolution to issues regarding your account. For assistance from the National/International Customer Care Center, please complete the form below. Once your request is submitted, a National/International Customer Care Center representative will contact you within two business hours to discuss your request.

For additional information about National/International Customer Care Center standards, please download the National/International Care Ticket Submission Form Process Guide.

If you require customer care for services within Qwest's 14-state local territory please visit our local customer service page.

If you are having a maintenance or repair issue, please contact Wholesale Network Repair (WNR) and your concerns will be addressed and supported.

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