Contact: imadocs@qwest.com

Use this table to find explanations of error messages in IMA. Most of the error messages tell you what you need to do. For some of the more difficult error messages, however, the table expands on what has gone wrong and what you need to do next.

To find an error message, search for the first word in the error message (including words such as "an" and "the"). If the error message begins with a variable—for example, <activity type> or XXXX—search for the next word in the error message.

Click on any letter below to jump to the section containing the error message you want to look up.

Error message Explanation or solution S SAN required when first character of TOS is 3 and ACT is N   SAN required when first character of TOS is 3 and ACT is W, V or C   SAN required when TOS 1st character is 3   SAN required when TOS first char is 3   SANO / Last Name must match data on CSR Make the SANO and last name on the LSR the same as on the CSR. Then try again to submit the LSR. SANO cannot be populated for a descriptive or unnumbered address. Please resubmit as manual. The LSR has a SANO, but the address on the CSR is unnumbered or descriptive. Submit the LSR for manual processing. SANO cannot be populated if AHN is populated   SANO is required when SAPR or SASF is populated     SANO required for numbered addresses   SANO required when ACT is T and LOCNUM is 1 and CUSTCODE not provided in AN and AHN is not populated   SANO required when ACT is V and LOCNUM is 1 and EUMI is Y and AHN is not populated   SANO required when AHN not populated   SANO required when CUSTCODE not provided in AN and AHN not populated when ACT is V,Z,W,D,C,L,Y, or B   SANO required when TNADDRCKTIND is A and AHN is blank   SAS Communication Error   SASF cannot be populated if SANO is not populated   SASN is mandatory and must be filled.   SASN is required when SASD, SATH, or SASS is populated   SASN required   SASN required when ACT is <activity type>   SASN required when ACT is V and LOCNUM is 1 and EUMI is Y   SASN required when BILLNM is populated and ACT is V   SASN required when TNADDRCKTIND is A or B   SAST required. You need to fill in the State field SCA field only valid with NC codes LX-N, LXR-, AD-- and ADU-. For the product you're ordering, you can fill in this field only if the NC is LX-N, LXR-, AD--, or ADU-. SCA prohibited when NC is LX--   SCATEG is mandatory and must be filled.   SECNCI required when ACT is C   SECNCI required when ACT is N, V, C, M or T   Serial Number is mandatory and must be filled.   Service Code is mandatory and must be filled.   Service Details Section required when ACT is V, Z, C, T, L or M   SGNL required when ordering Two Way Analog DID Trunks with Call Transfer and ACT is N or T   Shared Loop already on <LINE SHARED TN>.   The BPL will validate that the requesting Co- Provider does not have Shared Loop on the LINE SHARED TN when LNA = N or V.  This can be found on the end-user  CSR. No solution. Cannot add or convert to if line is already shared by requesting Co- Provider. Shared Loop not available for end-user. The BPL will validate the Class of Service on the end-user’s CSR when LNA = N. No solution. The COS of end-user CSR is not POTS. Shared Loop on <TN> .  Voice service not provided by Qwest   Shared Loop on <LINE SHARED TN> not available. Voice service not provided by Qwest. The BPL will use information on the end-user’s CSR to validate that the voice service on the LINE SHARED TN has not been resold. Line sharing not available if voice service not provided by Qwest. Shared Loop service does not exist on <LINE SHARED TN>. The BPL will validate that the LINE SHARED TN has line sharing in place when LNA=V. This information can be found on the end-user CSR. Re-submit request with LNA=N. Site ID is mandatory and must be filled.   sockOpen:connect imad8.0 (Can't assign requested address)   Specified device <Pots splitter or cable connection> not available. The POTS splitter and cable connection must be available. Your company’s POTS splitter or cable connection is not available. Specified device <Pots splitter or cable connection> not available to requesting <DLEC>. The POTS splitter and cable connection must be owned by or leased to the requesting DLEC. No solution. Your company does not own this POTS splitter and cable connection. STATE is mandatory and must be filled.   STATE required   STATE required when Account-level WTN or ECCKT is populated   STATE required when ACT is N, D, W, C or T   STATE required when ACT is N, or T   STATE required when BILLNM is populated and ACT is <V or W or Z>   STATE required when DDASN is populated   STATE required when TNADDRCKTIND is A or B   STYC is required when ACT is N   STYC is required when LACT is not D or Z   STYC must be SI or CI when LTXTY is <ITX or ITX or ADR>   STYC must be SL or SH when LACT is N and MI is C or D.     STYC must be SL, SH, or SI   Supplemental Field Must be Populated. You need to fill in the SUP field because this is a supplemental LSR. SVC Code and Modifier has a bad length. Length must be at least 2.   VC Code and Modifier is mandatory and must be filled   Switch CLLI Code (LST) not found.   T TCID required when ACT is <activity type> and TCOPT is <S or T or T>   TCID required when TCOPT is S or T   TCNAME required when ACT is <activity type> and TCOPT is <S, T, or S or T>   TCNAME required when TCOPT is S or T   TCOPT can't be populated without DISCNBR is populated   TCOPT required when ACT is <V or V or Z> and LNA is D   TCOPT required when DISCNBR is populated   TCPER required when ACT is <D, V, or V or Z> and TCOPT is S or T   TCPER required when TCOPT is S or T   TCTOPRI required when ACT is <D, V, or V or Z> and TCOPT is S or T   TCTOPRI required when TCOPT is S or T   TCTOSEC required when ACT is <activity type> and TCOPT is T   TCTOSEC, TCID or TCNAME section required when TCOPT is T   TDT must be Y when NPT is D   TEL NO required if BILLCON is populated   TELNO required when BILLCON is populated and ACT is <V or W>   TELNO required when LCON is populated   TER value descending in HTN   TER value descending in HTSEQ   TEST must be A, I or N when CHC is N or blank   TEST must be B or N when CHC is Y   TEST must be blank or N when CHC is B   The "To" date must be after the From date   The activity requested is not valid, the CSR indicates you already own this account   The address information returned contains SAG Only data.  Please supply additional information, such as nearby working Qwest TN, when submitting request.  Qwest cannot guarantee that your DDD will be met for a SAG Only address.   The CFA field must be unique across each Service Details section   The class of service for the account related to ECCKT <ECCKT> is not valid for unbundled loop.     The Class of Service for this account is not valid for UBL   The Connection/POTS SPLITTER <meet point> is greater than Hi CABLE CONNECTION/ POTS SPLITTER <meet point> (LO meet point> HI meet point) Swap the Lo and Hi POTS splitter or cable connections so Lo < Hi. The Desired Due Date is not a valid due date. If the date entered in the Desired Due Date (DDD) field on the LSR is the same as the date the LSR was submitted or is adjacent to a Qwest holiday or is the same day of issuance, then the service request is rejected. Change the DDD to a date that is not a Qwest holiday, adjacent to a Qwest holiday, or the same day of issuance. The ECCKT field must be unique across each Service Details section   The existing Centrex 21 account does not have contract FID ZCN or LIA.  The feature USOC cannot be a Contracted USOC of RSX, XRS, R6X, or R4V. You have selected an invalid USOC/FID combination. Select a different USOC, and resubmit the request. The from/to account is not ISDN BRI or UNE-P ISDN BRI. Occurs for UNE-P ISDN BRI requests when ACT > “V” or “Z” and COS is not equal to “1BQ”, “13Q”, or “UHE”, which means the existing service is not BRI ISDN or UNE-P ISDN BRI. Ensure the proper combination is entered. The From/To account is not Retail, Resale, or UNE Centrex 21 (P or STAR). If the product = UNE Centrex 21 (P or STAR) and the ACT=W and if the value on the CSR does not show that the CLEC has the Retail, Resale, or UNE Centrex 21 (P or STAR) USOCs. Select a product available to your account.  If unsure, check with your Qwest Service Manager. The From/To account is not Retail, Resale, or UNE-P DSS. ACT = V or Z or W and the COS value on the CSR does not show that the CLEC has one of the Retail, Resale, or UNE-P DSS USOCs. Use a different ACT or ensure “From product” is UNE-P DSS. The From/To account is not resale, retail or UNE-P PBX   The From/To account is not retail, resale, or UNE-P PBX. Validate “Conversion As Specified” (ACT=V). Use different ACT or ensure “From product” is DID In- Only Trunk for UNE-P version or Design Trunk for UNE-P version. The From/To account is not Retail, Resale, or UNE-P PRI ISDN. The ACT = V and the COS value on the CSR does not show that the CLEC has one of the Retail, Resale, or ISDN USOCs. Use different ACT or ensure “From product” is PRISDN or UNE-P PRISDN. The From/To account is not UNE-P   The LAST UNIT value must be greater than or equal to the FIRST UNIT value The value that you entered in the FIRST UNIT field is larger than the value that you entered in the LAST UNIT field. The Line Loss query has timed out. Try again later or add one or more of the following criteria to narrow the search: • ACCTNO • WTN • ORDW   The line you are attempting to freeze is owned by another company. You can't freeze this line because your company doesn't own the account. The Location in one of the service detail sections on the DRS form is equal to 2. There is not a corresponding location value of 2 on the EUI form. The cross-reference check between the DIDNUM sections on the DRS form when the LOCNUM = 2 and the EUI LOCNUM field. Ensure that there is an EUI Location Access Section with LOCNUM = 2 or correct the service detail section of the DRS form. The LTN on the DL form must match a CKR FID on the CSR Make sure that the LTN and the CKR FID on the CSR are the same. The number of occurrences of DELNUM must match DDQTY on DL   The PIC/LPIC fields MUST contain either a four digit numeric code (0001 - 9999) (place zeros in front of all non-four digit codes to make them four digits), or the word "None", or "DFLT"   The PON has expired. You can only submit a new LSR with a new PON.   The range value for FIRST UNIT and LAST UNIT must be less than or equal to 1000. The range value from the values that you have entered in the FIRST UNIT and LAST UNIT fields on the PostOrder CFA Inventory window is greater than 1,000. Re-enter smaller range values into the FIRST UNIT or LAST UNIT fields, and click Next. The requested NPA/NXX was not found in the ISDN Wire Center Data file Invalid LSO value The service address was found, but the service location was not found. If you are requesting a new service location at this address, select B in the NCON field on the EU form. If you need further information, please contact Qwest. The Switch CLLI code (LOCZ) in the CFA field does not match the Switch CLLI code for the appointment, <APPT CLLI code>   The telephone number entered for the Unbundled ADSL does not qualify at this time. The attempt to store information for future qualification failed due to system problems. Please resubmit the query, requesting re-qualification. When the Unbundled ADSL loop qualification query returns a “not qualified” response and the CLEC has indicated for IMA to perform auto re- qualification the BPL will insert the pertinent information into the AUTO_LOOP_REQUA LIFICATION table: If the insertion fails then (other than duplicate insertion), BPL will generate a service specific informational message. Submit request for re-qualification at a later time. There are no forms to save.   There is an error in the certificate password you entered or in the name of the certificate   There is no data to be returned. You clicked the Return Appointment button after an appointment was already returned. There were no matches found for the entered telephone number. Message will display: -- If a PreOrder query returns no match. -- If a PreOrder query returns one exact match and RTY = R. -- If a PreOrder query returns more than one match and all returned listings have RTY = R. Verify telephone number. This address/telephone number is a <name of CLEC> address/ telephone number and cannot be qualified. You can't perform this function because Qwest cannot resell accounts belonging to this CLEC. . This exchange (<NPA-NXX or siteID>) was sold on <MMDDCCYY>.  Contact I-ART at Res: 1-800-IMA-IART Bus: 1-800-IMA-IART for assistance.  Thank you   This is a SUP 2 LSR (due date change supplemental) - only VER, DDD, APT CON, DDDO, APPTIME, DFDT, SUP, and EXP fields can change, please resubmit. You have entered new values into fields that you are not allowed to change on a supplemental LSR for a due date change. Check your supplemental LSR to make sure that you have entered new values only in the VER, DDD, APT CON, DDDO, APPTIME, DFDT, SUP, and EXP fields. THIS is not a valid FID   This line (XXX-XXX-XXXX) on the account is frozen. Ask the end user to contact the owning company and unfreeze the line(s).   This PON/VER combination has already been used. You can't use the a PON/VER that you've used during the past two years. Resubmit the LSR with new PON, or if the order is a supplemental, add a version. This request was not submitted   This service address was not found—it may be serviced by a provider other than Qwest: <StreetRangeRemarks>. If it is, please contact them. If it isn’t, contact Qwest for more information.   This service location was not found—it may be serviced by a provider other than Qwest: <PNARemark>. If it is, please contact them. If it isn’t, contact Qwest for more information.   Time between attempt at Pre- Order TN Reservation and submission of request has expired. Request has placeholder values in the AN and/or TN fields and the result from the Pre-Order TN Reservation indicates ‘System Down’ and the difference between the time the request is received and the time the attempt was made for the CCNA/PON exceeds the TN Expiration Time. Re-do Pre-Order TN Reservation. Time is invalid Cancel LSR TLI in Hunting Section does not match with any TLI in Product Specific form   TLI must match a TLI on the HUNTING SECTION which has HNTYP value as 4   TLI must match a TLI on the HUNTING SECTION which has HNTYP value as 4, 6, 13, 14, or 15   TLI must match a TLI on the LSR   TLI prohibited when HNTYP is 2, 3, 7, 16, or 17   TLI prohibited when HNTYP is 5   TLI required when ACT is N, V, Z, C or T and HNTYP is 4   TLI required when ACT is V, Z or C and HNTYP is 4   TLI required when ACT is V, Z or C and HNTYP is 4, 6, 13, 14 or 15   TN <TN> does not belong to product POTS, UNE-P POTS or UNE-STAR POTS.   TN does not belong to product POTS, UNE-P POTS, UNE-STAR POTS, CENTREX, UNE-P CENTREX, UNE-STAR CENTREX, CENTREX 21, UNE-P CENTREX 21, or UNE-STAR CENTREX 21   TN in the HTSEQ is not on the CSR   TN is mandatory and must be filled.   TN is not currently active for any address. Address cannot be validated by WTN You have searched for an address using a telephone number from the Address Validation by Telephone Number window, but no working telephone number exists. TN required. You need to fill in the TN field. TN Reservation System is down   TN value descending in HTN   TN value descending in HTSEQ   TN value repeating in HTSEQ   TN(s) not found   TNS cannot be a placeholder when LNA is not N or X   TNS cannot be BTN when ACT is Z and LNA is N or D This applies to products 1, 3, 8, 10, 17, 21, 25, 28, 29, and 35. Verify that the value of the TNS field is not BTN when ACT is Z and LNA is N or D. TNS must be populated when LNA is populated   TNS required   TNS required when ACT is L or B and LNA is L   TNS required when ACT is N, D, V, Z, C, T, L or B and TLI is not populated   TNS required when LNA is populated   TOA must be B or BP when TOS first char is 1   TOA must be B, BP C, F, L, S, PO, RE, SD, TR, TW or SC when TOS first char is 1   TOA must be C, F, L, S, PO, RE, SD, TR or TW when TOS first char is 3   TOA must be C, F, L, S, PO, RE, SD, TR, TW or SC when TOS first char is 3   TOA must be R or RP when TOS first char is 2   Too much data to display. The following Confirmations were not displayed. <MM/DD/CCYY HH:MM:SS AM/PM> <MM/DD/CCYY HH:MM:SS AM/PM> <MM/DD/CCYY HH:MM:SS AM/PM> Call the Qwest Wholesale Call Center at 1-888-796-9087 to have these Confirmations resent.   TOS first char cannot be 2 for this product   TOS first char must be 5 for Bulk Disc. IMA User's Guide, chapter 4 TOS must be 1, 2, or 3   TOS not allowed when MS=B (FR0) Only valid combinations are: Loop Qualification Query. If MS = B and NC/NCI = <Blank> and TOS = <Blank>. Resale Qwest DSL Query. If MS=A and 2nd character of TOS=M and NC/NCI=<Blank>. Unbundled ADSL. If MS=B and TOS=<Blank>. Any of the following NC/NCI codes: NC=LXR- and NCI= 02QB0ANC=LXR- and NCI= 02QBANC=LXR- and NCI= 02QB0CNC=LXR- and NCI= 02QBC Don’t populate TOS. TOS required when MS is A (FR0) Only valid combinations are: Loop Qualification Query. If MS = B and NC/NCI = <Blank> and TOS = <Blank>. Resale Qwest DSL Query. If MS=A and 2nd character of TOS=M and NC/NCI=<Blank>. Unbundled ADSL. If MS=B and TOS=<Blank>. Any of the following NC/NCI codes: NC=LXR- and NCI= 02QB0ANC=LXR- and NCI= 02QBANC=LXR- and NCI= 02QB0CNC=LXR- and NCI= 02QBC Populate TOS. TOS second and third chars not allowed   TOS second char must be A or B   TOS second char must be E   TOS third char must be F   TTA is mandatory and must be filled.   txTyp M valid only for Unbundle Loop You selected the transaction type of M for a product other than Unbundled Loop. Select another transaction type and try again. Type of Service is mandatory and must be filled.   U U5R, U5RAX invalid on Request Type EB, use Request Type MB. If a Resale POTS service request, which has REQTYP = EB, has line level USOCs that include ‘U5R’ or ‘U5RAX’ then reject this request. Change request type from ‘EB’ to ‘MB’. UBL transfer request invalid - outside central office. Verifies that transfer is within same Central Office by comparing the LSO field of the old and new service.  Address Validation must return an exact match for both addresses. Do not request a transfer outside the current Central Office. A transfer outside a Central Office requires a disconnect/new connect (2 orders). Unable to change Username: .* for Corporate ID: .*. User is in an Inactive status.   Unable to determine Reply Type   Unable to do CFA query   Unable to do DLR query   Unable to locate specified Address   Unable to open the URL of the selected file.   Unable to process cancellation supplemental: the preceding request has already been completed, canceled or rejected   Unable to process SUP 2 LSR (due date change supplemental): All of the preceding requests have been rejected. Qwest can’t process your supplemental LSR for a due date change because all previous versions of this LSR have been rejected. Find out why the LSR was rejected. Then submit a new supplemental LSR. In the SUP field on the Order form, select 3-Other. Correct the errors that caused the rejection and show the due date you are requesting. Unable to recap listing for LTN <###-###-####> and ALI <aaaaaa>.   Unable to reserve appointment   Unable to Retrieve CSR. Feature Verification will not work for a TN with a FINAL, LIVE/LIVE, BLANK/BLANK, or a TN with a Summary Bill Account. Verify that TN information entered pertains to a valid account. Unable to retrieve CSR for <###-###-####>. Try again later. IMA User's Guide, chapter 2 Unable to retrieve Line Loss information at this time. The RSL (Resale) application has timed out. Try again later. Unable to save LSR to IMA. The LSR has been faxed to IIS. A Confirmation of receipt will be faxed to you from IIS. Please contact Interconnect Service Center with any questions.   Unable to Select TNs   Unable to validate CFA. Invalid user data There is no CFA information for the values that you entered in the ACNA, LOCA, and LOCZ fields or the CABNM, FIRST UNIT, and LAST UNIT ranges values. Enter different values. Use one of the following SAGAs: <list of SAGAs>   Use the existing BPL provided error message for invalid ACT/LNA combination. Validate that the proper combination of order activity (ACT) and line activity (LNA) has been submitted for UFL, UDL or UDL with NP. Enter proper ACT/LNA combination for requests. Username: <> already exists for Corporate ID: <>   Username: <> is inactive.   Username: <> not found for Corporate ID: <>   USOC <> requires that Blocking value DEF be present.   USOC NLUXG is grandparented and is not available for new installation. Please choose a new package. The USOC you specified (NLUXG) is not available for the feature activity you selected (N or T). Make sure that you have selected the feature activity you want (FA field). If you have selected feature activity N or T, enter a different USOC in the FEATURE field. Follow Qwest’s guidelines for the Resale Services form. USOC not allowed on the LSR/CSR without certifying CLEC TAP Lifeline Guideline Compliance. CLEC System Administrator's Guide, chapter 3 USOCs not allowed when TXTYP is U   USOCs not allowed when TXTYP is U or C   USOC <USOC> requires that Blocking value <blocking value(s)> be present.   V Valid APTCON entry from Appointment Scheduler is required   VALIDATE LOC A (CORRECT LENGTH) Invalid user data   VALIDATE LOC Z (CORRECT LENGTH) Invalid user data   VTA is required when the USOC is HRLBM   VTA should be populated if feature is <> and ACT is <> for CENTREX_21 product   W When Blocking USOC <> is present, Block Value should not contain 8 You requested the blocking value of 8 in conjunction with incompatible USOCs. Select either the blocking value of 8 or the USOC. When HA = <> HID must match the HID on the CSR that is being changed, removed or converted.   When HA = C, V, or N TLI/TER that is included in the HTSEQ should be present on the CSR.   When HA = C, V, or N TN that is included in the HTSEQ should be present on the CSR.   When HA is C or N and ACT is C TLI/TER that is included in the HGI form should be present on the CSR or on the Product Specific form with LNA of N, C or X.   When HA is C or N and ACT is C TN that is included in the HTSEQ should be present on the CSR or on the Product Specific form with LNA of N or X.   When HA is N and ACT is V or Z TLI/TER that is included in the HGI form should be present on the Product Specific form with LNA of N or V <>   When LACT = D, Z or O, no changes to the listing are allowed.       When LACT = I, changes to the listing are required.     When Line Level USOC is changing FA cannot be N & D   When line level USOC is changing FA must be C and T. You entered C and T in the FA field for a Line-level USOC change but there is no matching C Features tab for the corresponding T Features tab. Enter a corresponding matching C Features tab. When Line Level USOC is changing or Line Level USOC FID/FID Data is changing FA cannot be N & D You entered N and D in the FA field on the RS form and the USOC is a Line-level USOC for a FID or FID Data change. If you want to change the Line-level USOC or the FID or FID data associated with the Line-level USOC, enter C and T in the FA field, and resubmit the form. When Line Loss Notification is selected, recipient information must be provided   When LSR ACT = V, and if EUMI = Y, then customer code in the AN field, admin section, Order form MUST be populated. For the activity you selected (V) and the value for EUMI you selected (Y), you need to enter the customer code in the AN field.   When Non-Line level USOC is changing FA cannot be C & T You entered C and T in the FA field for different non-line-level USOCs. If the non-line-level USOC is changing, enter N and D in the FA field, and resubmit the form. When Non-Line level USOC remains same and FID/FID Data is changing FA cannot be N & D You entered N and D in the FA field and the USOC is a non-line-level USOC for a FID or FID Data change. If you want to change the FID or FID data for the non- line-level USOC, enter C and T in the FA field, and resubmit the form. When Subsequent DSRED option is selected, recipient information must be provided.   When TOS 2nd character is R or S and LNA is N or T placeholder TN is not valid. You can't use a placeholder TN (000-000-0000) because the second character of TOS is R or S and the LNA is N or T. <TN> WTN not found in the department returned   WTN has a bad length. Length must be 12.   WTN is mandatory and must be filled.   WTN maximum length=12, format=999-999-9999 If WTN is populated, the format must be 999-999-9999 where 9 is any number. WTN or NPANXX has a bad length. Length must be at least 7.   WTN or NPANXX is mandatory and must be filled.   WTN Query List is mandatory and must be filled.   WTN required when SERVIND is T and TXACT is A or B   WTN/ECCKT failed name and address validation. The name and address validation failed. Correct the name and address data and try again to retrieve the CSR. X XLI must be numeric. XLI must be greater than 0. Make sure the XLI code is a number greater than zero. Y You already have a relationship with this agent The CLEC you’re trying to add is already your agent. You are not authorized to do work for <Owner CCNA value> You are not—or are no longer—an agent for the owner CLEC you selected. You can select a maximum of 1000 CFA units or a maximum of 20 rows You may select no more than 20 rows or 1,000 CFA units. You cannot add CLEC of different type as your agent. Your agent must be of the same type as you (RSID or ZCID/FBDL/PSP). You selected an agent whose corporate type is different from yours. Please select an agent of the same corporate type as your company’s. You cannot submit a Supplemental LSR for a CCNA/PON group of LSRs in a CANCELED status. You submitted a supplemental LSR for an LSR that has been canceled. Submit a new LSR—not a supplemental LSR—for the service you are requesting. Your agent's corporate type must be the same as yours (RSID or ZCID / FB / PSP). You selected an agent whose corporate type is different from yours. Please select an agent of the same corporate type as your company’s. Your desired due date is during an embargo period for the Central office. Please select a due date on or after <first available due date>. Select another desired due date on or after the first available due date. Z Zip Code or CALA must be present.   ZIP has a bad length. Length must be at least 5.   ZIP or CALA/SAGA must be present.   ZIP required when ACT is <activity type(s)>   ZIP required when ACT is V and LOCNUM is 1 and EUMI is Y and CALA is not populated   ZIP required when BILLNM is populated and ACT is <V, W, or Z>   ZIP required when CALA is blank   ZIP required when DDASN is populated   Last Update: October 20, 2008