NOTE: PreferredChoice Packages, including ConveniencePak™, are grandparented effective August 16, 2004, and are not available as a new service throughout Qwest's 14-state local service territory. Contact your Qwest Sales Executive for additional information.
PreferredChoice™ Packages, includes a flat rated residential line, selected features and LineBacker™, which is a QWEST Inside Wire Maintenance (IWM) Plan. Optional Voice Messaging Service - Residence Only may also be included.
2-Line PreferredChoice package offers the same features as PreferredChoice but with an additional flat rated residential line or Qwest High-Speed Internet™. The features and LineBacker are associated with one line. Features on the additional line are not included in the package and are ordered as optional features.
PreferredChoice with ConveniencePak™ is available with PreferredChoice packages and provides additional feature selection.
PreferredChoice packages and ConveniencePak are available where facilities exist throughout Qwest's 14-state local service territory except in Idaho-North (ID-N).
2-Line PreferredChoice is not available in ID-N or Wyoming and in certain rate groups in Idaho-South (ID-S) and South Dakota. Refer to the state specific Tariffs/Catalogs/Price Lists.
ConveniencePak is only offered with the PreferredChoice packages and where the individual features are available.
General pre-ordering activities are described in the Pre-Ordering Overview.
For specific feature compatibility and restrictions, see the individual feature Product Catalogs (PCAT's).
PreferredChoice packages can not be provided on the same line with other packages, with the exception of ConveniencePak.
PreferredChoice Packages are compatible with line Universal Service Order Codes (USOCs) 1FR, AFH, HFR, AFL, RUA.
2-Line PreferredChoice must always include two flat residence lines or may be provided with Qwest High-Speed Internet. Both of the end-user lines must be established on the same account.
The PreferredChoice packages may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.
There is no charge to add or remove features on an existing PreferredChoice package.
ConveniencePak has a recurring charge in addition to the PreferredChoice package recurring charge. There is no charge to add or remove ConveniencePak to an existing PreferredChoice package.
Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.
General ordering activities are described in the Ordering Overview.
Two-Line Packages
When adding, changing, removing or converting 2-Line PreferredChoice, you must provide the USOC PGO2N. PGO2N is not used for billing or provisioning the line; it enables Qwest to correctly identify and bill the package elements on the account. The following ordering rules illustrate examples of when the USOC is required.
Three Way Calling, Last Call Return, and Continuous Redial are available as Pay Per Use features. The USOCs for these features are automatically added to the service request when PreferredChoice USOCs are present to prevent Pay Per Use billing. To block a Pay Per Use feature, include the applicable feature blocking USOC listed in the feature table below.
The valid Feature Activity Types are:
NOTE: When changing from one feature to another, use N and D Feature Activity Types.
The following USOCs are required when ordering PreferredChoice packages:
| Packages | USOC |
| PreferredChoice | PGOFE |
| PreferredChoice with Voice Messaging Service | PGOFD |
| 2-Line PreferredChoice | PGOFB |
| 2-Line PreferredChoice with Voice Messaging Service | PGOFA |
| Second Line USOC (required when two lines are present) | PGO2N |
| ConveniencePak | FFK7N |
The following features are included in the PreferredChoice and 2-Line PreferredChoice packages:
| Feature | USOC |
| Anonymous Call Rejection | AYK |
| Call Forwarding Busy Line/Don't Answer Expanded (this feature is not available with Voice Messaging Service-Residence Only) | FVJ |
| Call Forwarding Busy Line/Don't Answer Intraoffice (this feature is not available with Voice Messaging Service-Residence Only) | EV2, EVK |
| Call Forwarding Variable | ESM |
| Call Rejection | NSY |
| Call Waiting | ESX |
| Call Waiting ID | N2W |
| Caller ID | NNK |
| Caller ID | NNK, NSD |
| Continuous Redial | NSS |
| Continuous Redial Blocking | HBQ |
| Last Call Return | NSQ |
| Last Call Return Blocking | HBS |
| LineBacker | OWMPA |
| Long Distance Alert | LWE |
| Message Waiting Indication-Residence Only | M1W, MV5, MWW |
| Non Listed Service | NLT |
| Qwest Easy Access | SQAV2 |
| Selective Call Waiting | S7Y |
|
NOTE: Effective May 12, 2008, Talking Call Waiting is grandparented and is not available to order as a new feature. |
TW1 |
| Three Way Calling | ESC |
| Three Way Calling Blocking | 3BL |
| Security Screen® | RV1 |
| Voice Messaging Service - Residence Only | VMJXA, VMJXB |
NOTE: You may choose any or all of the PreferredChoice package features.
The following features are included in the ConveniencePak package:
| Feature | USOC |
| Call Following | AFM |
| Custom Ringing Services | RGG++ |
| Do Not Disturb | D7T |
| Priority Call | NSK |
| Selective Call Forwarding | NCE |
| Speed Calling | E3D, E8C, ESF, ESL |
NOTE: You may choose any or all of the ConveniencePak Features.
This package is ordered by including:
This package is ordered by including:
This package is removed by including:
This feature is ordered by including:
This feature is ordered by including:
This feature is removed by including:
This package is ordered by including:
This feature is removed by including:
Last Update: March 7, 2008
