I-Called® is a Pay Per Use service that allows callers, who encounter a ring no answer condition, to record their name and telephone number for future delivery to the called party.
Blocking is available, at no charge, for I-Called.
After 30 seconds of a no answer condition (approximately six rings), the calling party will hear an announcement explaining to them that for a charge, they can leave a message with their name and telephone number for future delivery to the called party.
If the calling party chooses to use I-Called, they have 15 seconds to record their name and telephone number for future delivery.
If they exceed 15 seconds, they will be prompted to record a shorter message.
When the called party answers the I-Called call, they will hear a message introducing the I-Called service.
I-Called Blocking is available for the Calling Party (Originating Blocking) and the Called Party (Terminating Blocking).
If the Called Party has custom ringing numbers and wants to block I-Called delivery on Custom Ringing Service, the custom ring numbers must also have Terminating Blocking.
I-Called is available where facilities exist throughout Qwest's 14-state local service territory. Check specific Tariffs/Catalogs/Price Lists for state availability.
I-Called is offered to residential and business (POTS) originating callers in select DMS-100 offices. I-Called is also offered to residential (POTS) originating callers non-usage-sensitive (non-measured) service in select 5ESS offices.
To determine I-Called availability in these office types, check Interconnect Mediated Access (IMA) Graphic User Interface (GUI) Pre-order functions or the I-CONN database. The presence of the CDOBO Blocking USOC will indicate that the I-Called PPU feature itself is also available.
I-Called is not offered on:
Terminating I-Called blocking is available on all dialable telephone number service in all states, except 800, 877, 888, 900 or 976 numbers.
Originating I-Called Blocking is available on residential and business (POTS) services only where I-Called is available.
Additional information can be found in the Pre-Ordering Overview.
| Feature/Service | Rules/Restrictions |
| Call Rejection | If the calling party is on a Call Rejection list, the call will be rejected before I-Called is activated. |
| Call Waiting | Compatible |
| Call Waiting ID | If the Call Waiting call is not answered within 30 seconds, the I-Called message will be offered to
called party.
When I-Called delivers the message to the called party, the display on the Caller ID unit is I-Called and will display the telephone number that delivered the I-Called message. If the displayed number is called, a message will be played explaining that the caller has reached the I-Called service. |
| CallCurfew® | I-Called calls will not be completed if the called party has CallCurfew. The calling party will hear the I-Called announcement and can activate the service. If the called party has CallCurfew, a message will be played advising the calling party that I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge. |
| Caller ID | When I-Called delivers the message to the called party, the display on the Caller ID unit is I-Called
and will display the number that delivered the I-Called message.
If the displayed number is called, a message will be played explaining that the calling party has reached the I-Called service. |
| Caller ID with Privacy +™ | I-Called calls will not be completed if the called party has Caller ID with Privacy +.
The calling party will hear the I-Called announcement and can activate the service. If Privacy + is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge. |
| Custom Ringing Service | Compatible |
| Do Not Disturb | I-Called calls will not be completed if the called party has Do Not Disturb.
The calling party will hear the I-Called announcement and can activate the service. If Do Not Disturb is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge. |
| Hunting | Compatible |
| Last Call Return | Last Call Return can be activated to the number that delivers the I-Called message to the called party.
The caller that activated Last Call Return will hear a message explaining that they have reached the I-Called service. Last Call Return Pay Per Use will bill for the activation. |
| No Solicitation® | I-Called calls will not be completed if the called party has No Solicitation Service.
The calling party will hear the I-Called announcement and can activate the service. If No Solicitation is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge. |
| Qwest Call Queuing | Previously referred to as NextConnects. I-Called calls will not be completed if the called party has Qwest Call Queuing. The calling party will hear the I-Called announcement and can activate the service. If Qwest Call Queuing is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. |
| Qwest High-Speed Internet™ | Compatible |
| Qwest Stand-By-Line™ | Compatible |
| Security Screen® | I-Called calls will not be completed if the called party has Security Screen.
The calling party will hear the I-Called announcement and can activate the service. If Security Screen is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge. |
| SingleNumber™ Service | I-Called calls will not be completed if the called party has SingleNumber Service.
The calling party will hear the I-Called announcement and can activate the service. If SingleNumber Service is on the line, a message will be played advising the calling party that the I-Called service cannot deliver name and number to the called party. The calling party will be advised that there is no charge. |
| Voice Messaging Service | If the called party has a Voice Messaging Service, the Voice Messaging Service must intercept the call
within 30 seconds, or I-Called will be offered to the calling party.
If I-Called is offered to the calling party, and Voice Messaging Service "picks up" during the announcement, I-Called will be halted and the connection completed between the calling and called party (or Voice Messaging Service). Once the calling party accepts the I-Called offer by pressing "2", the connection to the called party is terminated and the process of recording name and number begins. The ring cycle for voice mail should be set to six or less to avoid I-Called being offered to the calling party . |
I-Called is billed on a Pay-Per-Use basis. Billing will not be generated if I-Called is blocked at the terminating end.
Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.
Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.
Additional information on ordering can be found in the Ordering Overview.
The valid Feature Activity Types are:
NOTE: When changing from one feature to another, use N and D Feature Activity Types.
I-Called is a pay per use feature automatically made available with compatible product types in certain CO switch types. See Availability. USOC CDOBO provides originating I-Called blocking. USOC CDOBT provides terminating I-Called Blocking.
This feature is ordered by including:
This feature is removed by including:
Last Update: October 31, 2009
