Qwest Directory Assistance (DA) 6 Call Allowance is a feature only available with Qwest Choice™ Home, Qwest Choice™ Home Plus or Qwest Choice™ Business packages. Qwest DA assists CLEC end-users in obtaining local, intra Local Access and Transport Area (intraLATA), and national listing information. DA provides this information to end-users on behalf of the CLEC, when their end-user dials 411, 1-411, or as determined by the CLEC's selected dialing pattern. Qwest will accept a maximum of two telephone number requests per call from the CLEC end user.
Directory Assistance is only available with Qwest Choice Home, Qwest Choice Home Plus or Qwest Choice Business
Directory Assistance Service is available where facilities exist throughout Qwest's 14-state local service territory
.General pre-ordering activities are described in the Pre-Ordering Overview.
Retail rates for this feature can be found in the Qwest Choice Home or Qwest Choice Business state specific Tariffs/Catalogs/Price Lists.
General ordering activities are described in the Ordering Overview.
The valid Feature Activity Types are:
NOTE: When changing from one feature to another, use N and D Feature Activity Types. Feature Codes (USOCs)
The Directory Assistance USOC of D7V6X must be combined with one of the following package USOCs:
What is the monthly DA call allowance?
Customers selecting this option within either the Qwest Choice Home or Qwest Choice Business package will receive 6 free DA calls per month.
The state I reside in has a monthly free-call allowance
for DA, are my 6 free calls in addition to that number?
Yes, The 6 free DA calls are in addition to any state DA free-call allowance.
Are DA calls made by dialing NPA-555-1212 included?
No, eligible calls are only those made by dialing 411 or 1-411. Qwest, however, has local, national and 800 in its DA database so numbers can be provided for these type of requests.
When a customer selects a 2-line package, can DA calls
be made from either line?
Yes, the customer may use their call allowance from either line.
Last Update: August 17, 2004
