NOTE: Qwest Choice Home™ Packages introduced on December 15, 2003, is grandparented effective August 16, 2004. This package is not available as a new service throughout Qwest's 14-state local service territory. Contact your Qwest Sales Executive for additional information.
A new Qwest Choice Home Packages will be available on August 16, 2004, additional information can be found in Resale - Local Exchange Services - Business and Residence Plain Old Telephone Service (POTS).
Qwest Choice Home is a package, which includes a flat rated residential line, LineBacker™, which is a Qwest Inside Wire Maintenance (IWM) Plan, and a choice of 3 features. Additional "Add On" Features are available at a discounted rate, after the initial 3 feature selection has been made.
2-Line Qwest Choice Home package offers the same features but with an additional flat rated residential line. The 3 initial features must all be on one line, however, "Add On" features may be added to either line.
For a complete list of features see: Qwest Choice Home Features
Qwest Choice Home packages are available where facilities exist throughout Qwest's 14-state local service territory except in Idaho-North (ID-N).
Refer to the state specific Tariffs/Catalogs/Price Lists.
For specific feature compatibility and restrictions, see the individual feature Product Catalogs (PCAT's).
Qwest Choice Home packages can not be provided on the same line with other packages.
Qwest Choice Home packages are compatible with residential line Universal Service Order Codes (USOCs) 1FR, AFH, HFR, AFL, RUA.
2-Line Qwest Choice Home package must always include two flat residence lines. Both of the end-user lines must be established on the same account.
Directory Assistance (DA) Call Allowance is a feature only available with Qwest Choice Home or Business packages and is only available as one of the three initial feature choices.
Voice Messaging Service is not discounted on the second line in the 2-line package.
Qwest Choice Home packages may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.
There is no charge to add or remove features on an existing package. There is no charge to add a package, with or without additional features, to an existing line. Termination Liability Assessment (TLA) will be waived on other Plain Old Telephone Service (POTS) packages converting to Qwest Choice packages.
Retail rates for these packages can be found in the state specific Tariffs/Catalogs/Price Lists.
Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.
Rates for packages that exceed the 3 choices will be determined by the features chosen. The most expensive 3 features will be included in the package rate with no additional charge. For example, if 3 initial features are chosen and then several additional "Add On" features are chosen and Voice Mail and DA Call Allowance are two of the choices, the Voice Mail and the DA Call Allowance would automatically become part of the package since they are the most expensive features. Additional features (over the 3 included in the package) will be billed at $3.00 or the Tariffs/Catalogs/Price Lists rate, whichever is less expensive, less the Wholesale discount: see Tariffs/Catalogs/Price Lists.
General pre-ordering activities are described in the Pre-Ordering Overview.
General ordering activities are described in the Ordering Overview.
2-Line Packages
When adding, changing, removing or converting a Qwest Choice Home package, you must provide the USOC PGO2O. PGO2O enables Qwest to correctly identify and bill the package elements on 2-Line Qwest Choice Home package and is associated with the second line. If you are converting an existing package to Qwest Choice Home, remove the second line USOC of PGO2N and replace it with PGO2O.
The valid Feature Activity Types are:
NOTE: When changing from one feature to another, use N and D Feature Activity Types.
The following USOCs are required when ordering Qwest Choice Home package:
| Packages | USOC |
| Flat Residence Line | 1FR/AFH/HFR/AFL/RUA |
| Choice Home Package | PGORA |
| 2-Line Choice Home Package | PGORB |
| Second Line USOC (required when two lines are present) | PGO2O |
| LineBacker | OWMPA |
The following features are available with the Qwest Choice Home package at no charge and are not considered to be one of the 3 selections:
| Feature | USOC |
| Call Forwarding Busy Line/Don't Answer Expanded (this feature is not available with Voice Messaging Service-Residence Only) | FVJ |
| Call Forwarding Busy Line/Don't Answer Intraoffice (this feature is not available with Voice Messaging Service-Residence Only) | EV2, EVK |
| Message Waiting Indication-Residence Only | M1W, MWW |
| Qwest Easy Access | SQAVX |
| Qwest Easy Access with Qwest Voice Messaging | SQAV2 |
| Anonymous Call Rejection | AYK |
| Security Screen® | RV1 |
| Talking Call Waiting NOTE: Effective May 12, 2008, Talking Call Waiting is grandparented and is not available to order as a new feature. |
TW1 |
| Long Distance Alert | LWE |
Any 3 of the following features can be selected in the Qwest Choice Home package price. These features may also be chosen in addition to the 3 features included in the package price for an additional monthly rate.
| Feature | USOC |
| Remote Access Forwarding (Call Following) | AFM |
| Call Forwarding Variable | ESM |
| Call Waiting | ESX |
| Call Waiting ID | N2W |
| Call Rejection | NSY |
| Caller ID | NNK, NSD |
| Custom Ringing Services | RGG++ |
| Directory Assistance Call Allowance NOTE: This feature must be chosen as one of the initial 3 choices and can not be chosen as an additional feature | D7V6X |
| Last Call Return | NSQ |
| Selective Call Forwarding | NCE |
| Selective Call Waiting | S7W |
| Selective Call Waiting ID | S7Y |
| Three Way Calling | ESC |
| Voice Messaging Service - Residence Only | VMJXA, VMJXB |
Examples of order entry:
This package is ordered by including:
This package is removed by including:
This feature is ordered by including:
This feature is ordered by including:
This feature is removed by including:
Last Update: March 7, 2008
