NOTE: Qwest Choice Home™ Packages introduced on December 15, 2003, is grandparented effective August 16, 2004. This package is not available as a new service throughout Qwest's 14-state local service territory. Contact your Qwest Sales Executive for additional information.

A new Qwest Choice Home Packages will be available on August 16, 2004, additional information can be found in Resale - Local Exchange Services - Business and Residence Plain Old Telephone Service (POTS).

History Log

Product Description

Qwest Choice Home is a package, which includes a flat rated residential line, LineBacker™, which is a Qwest Inside Wire Maintenance (IWM) Plan, and a choice of 3 features. Additional "Add On" Features are available at a discounted rate, after the initial 3 feature selection has been made.

2-Line Qwest Choice Home package offers the same features but with an additional flat rated residential line. The 3 initial features must all be on one line, however, "Add On" features may be added to either line.

For a complete list of features see: Qwest Choice Home Features

Availability

Qwest Choice Home packages are available where facilities exist throughout Qwest's 14-state local service territory except in Idaho-North (ID-N).

Refer to the state specific Tariffs/Catalogs/Price Lists.

Compatibility & Restrictions

For specific feature compatibility and restrictions, see the individual feature Product Catalogs (PCAT's).

Qwest Choice Home packages can not be provided on the same line with other packages.

Qwest Choice Home packages are compatible with residential line Universal Service Order Codes (USOCs) 1FR, AFH, HFR, AFL, RUA.

2-Line Qwest Choice Home package must always include two flat residence lines. Both of the end-user lines must be established on the same account.

Directory Assistance (DA) Call Allowance is a feature only available with Qwest Choice Home or Business packages and is only available as one of the three initial feature choices.

Voice Messaging Service is not discounted on the second line in the 2-line package.

Pricing

Rate Structure

Qwest Choice Home packages may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.

There is no charge to add or remove features on an existing package. There is no charge to add a package, with or without additional features, to an existing line. Termination Liability Assessment (TLA) will be waived on other Plain Old Telephone Service (POTS) packages converting to Qwest Choice packages.

Rates

Retail rates for these packages can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Rates for packages that exceed the 3 choices will be determined by the features chosen. The most expensive 3 features will be included in the package rate with no additional charge. For example, if 3 initial features are chosen and then several additional "Add On" features are chosen and Voice Mail and DA Call Allowance are two of the choices, the Voice Mail and the DA Call Allowance would automatically become part of the package since they are the most expensive features. Additional features (over the 3 included in the package) will be billed at $3.00 or the Tariffs/Catalogs/Price Lists rate, whichever is less expensive, less the Wholesale discount: see Tariffs/Catalogs/Price Lists.

Ordering

Ordering Rules

General pre-ordering activities are described in the Pre-Ordering Overview.

General ordering activities are described in the Ordering Overview.

2-Line Packages

When adding, changing, removing or converting a Qwest Choice Home package, you must provide the USOC PGO2O. PGO2O enables Qwest to correctly identify and bill the package elements on 2-Line Qwest Choice Home package and is associated with the second line. If you are converting an existing package to Qwest Choice Home, remove the second line USOC of PGO2N and replace it with PGO2O.

Feature Activity (FA) Types

The valid Feature Activity Types are:

• D = Disconnect
• N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

The following USOCs are required when ordering Qwest Choice Home package:

The following features are available with the Qwest Choice Home package at no charge and are not considered to be one of the 3 selections:

Any 3 of the following features can be selected in the Qwest Choice Home package price. These features may also be chosen in addition to the 3 features included in the package price for an additional monthly rate.

Examples of order entry:

Adding Qwest Choice Home for new end-user

This package is ordered by including:

• Feature Activity Type N and line USOC (1FR, RUA, HFR, AFH or AFL).
• Feature Activity Type N and USOC PGORA.
• Feature Activity Type N and applicable Feature USOCs; e.g., ESX, LWE, VMJXA
• Feature Activity Type N and LineBacker USOC OWMPA
  N 1FR
  N PGORA
  N ESX
  N LWE
  N VMJXA
  N OWMPA

Removing Qwest Choice Home with Voice Messaging Service

This package is removed by including:

• Feature Activity Type D and USOC PGORA.
• Feature Activity Type D and applicable Feature USOCs; e.g., ESX, LWE, VMJXA.
• Feature Activity Type D and LineBacker USOC OWMPA
  D PGORA
  D ESX
  D LWE
  D VMJXA
  D OWMPA

Adding 2-Line Qwest Choice Home for new end-user

This feature is ordered by including:

• Feature Activity Type N and USOC PGORB.
• Feature Activity Type N and USOC PGO2O on the second line in the package.
• Feature Activity Type N and line USOCs (1FR, RUA, HFR, AFH or AFL)
• Feature Activity Type N and applicable Feature USOCs; e.g., AYK, ESX, RV1, TW1
• Feature Activity Type N and LineBacker USOC OWMPA
  Line 1: TN NPA-nnn-nnnn
  N 1FR
  N PGORB
  N AYK
  N ESX
  N RV1
  N TW1
  N OWMPA
  Line 2: TN NPA-nnn-xxxx
  N AFH
  N PGO2O

Adding 2-Line Qwest Choice Home for existing end-user

This feature is ordered by including:

• Feature Activity Type N and USOC PGORB
• Feature Activity Type N and USOC PGO2O on the second line in the package.
• Feature Activity Type N and applicable Feature USOCs; e.g.,ESX, NNK,TW1
• Feature Activity Type N and LineBacker USOC OWMPA
  Line 1: TN NPA-nnn-nnnn
  N PGORB
  N ESX
  N NNK
  N TW1
  N OWMPA
  Line 2: TN NPA-nnn-xxxx
  N PGO2O

Removing 2-Line Qwest Choice Home

This feature is removed by including:

• Feature Activity Type D and USOC PGORB
• Feature Activity Type D and USOC PGO2O on the second line in the package.
• Feature Activity Type D and applicable Feature USOCs; e.g., ESX, NNK, TW1
• Feature Activity Type D and LineBacker USOC OWMPA
  Line 1: TN NPA-nnn-nnnn
  D PGORB
  D PGO2O
  D ESX
  D NNK
  D TW1
  D OWMPA
  Line 2: TN NPA-nnn-xxxx
  D PGO2O

Last Update: March 7, 2008

Qwest Choice Home™ and LineBacker™ are Trademarks of Qwest Communications International, Inc.