CustomChoice-Complete™ Packages - V11.0

NOTE: CustomChoice-Complete™ Packages are grandparented effective May 5, 2003 and are not available as a new service. Contact your Qwest Sales Executive for additional information.

History Log

Product Description

CustomChoice-Complete™ Packages allow residence end-users to choose flat residence lines and features from a menu of Custom Calling and Custom Local Area Signaling Services (CLASS™) features for a monthly rate. There are two different packages available for your end-user; CustomChoice-Complete and CustomChoice-Complete with Voice Messaging Service.

Both packages allow residence end-users to choose one flat residence line and features. End-users are also eligible for discounted rates on optional products where these individual products are available.

Availability

CustomChoice-Complete packages are offered where CLASS features are available, except in ID-N. They are offered on flat residence lines, additional flat residence lines, including Qwest High-Speed Internet™ and cannot be included on the same line with other package offerings.

Additional information on can be found in the Pre-Ordering Overview.

Compatibility & Restrictions
For feature interactions, see the individual feature links listed below under Feature Codes (USOCs).

Pricing

Rate Structure
The CustomChoice-Complete packages have a recurring charge. In ID-S the charge for the line bills separately from the package of features. There may be a line nonrecurring charge for new installations. There are no nonrecurring charges assessed to add the CustomChoice-Complete package, to add or remove features on an existing CustomChoice-Complete package, or to convert from another package to the CustomChoice-Complete package. Recurring and nonrecurring charges are based on state specific Tariffs/Catalogs/Price Lists.

Rates
Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Ordering Rules
Additional information on ordering can be found in the Ordering Overview.

Two-Line Packages

When changing, removing or converting 2-Line CustomChoice-Complete, you must provide the USOC PGO2N. PGO2N is not used for billing or provisioning the line; it enables Qwest to correctly identify and bill the package elements on the account. The following ordering rules illustrate examples of when the USOC is required.

Feature Activity Types (Action Codes)
The valid Feature Activity Types are:

• D = Disconnect
• N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)
NOTE: This package was designed for end-users who want Qwest's most popular features in one package price.

The following USOCs are included in the CustomChoice-Complete package rate:

Product	USOC
CustomChoice-Complete	PGOCX
CustomChoice-Complete with Voice Messaging Service	PGOC7

NOTE: Only one package USOC is allowed per line.

Line	USOC
Flat Residential Line and/or Flat Additional Residential Line	1FR, AFH, AFL, HFR, RUA
Second Line USOC (required when two lines are present)	PGO2N

End-users may choose any or all of the features included in the package. The only restrictions are that the CustomChoice-Complete packages must include LineBacker^TM, which is an inside wire maintenance plan and that CustomChoice-Complete with Voice Messaging must include Voice Messaging.

Feature	USOC	CustomChoice- Complete	CustomChoice- Complete with Voice Messaging
Anonymous Call Rejection	AYK	X	X
Call Forwarding Busy Line/Don't Answer Expanded	FBJ, FDJ	X	X
Call Forwarding Busy Line/Don't Answer Intraoffice	EV2, EVD, EVK, EVO	X	X
Call Forwarding - Customer Programmable	ERB, ERD	X	X
Call Forwarding Variable	ESM	X	X
Call Rejection	NSY	X	X
Call Waiting	ESX	X	X
Call Waiting ID	N2W	X	X
Caller ID	NNK, NSD	X	X
Caller ID with Privacy +TM	N6S,	X	X
Continuous Redial	NSS	X	X
Custom Ringing Service	RGG1+, RGG2+, RGG3+	X	X
Do Not Disturb	D7T	X	X
Last Call Return	NSQ	X	X
LineBacker	LBRXB, OWM, UWM, OWMPA	X	X
Long Distance Alert	LWE	X	X
Message Waiting Indication	M1W, MV5, MWW	X
Non Listed Service	NLT	X	X
Priority Call	NSK	X	X
Qwest Easy Access	SQAV2	X	X
Remote Access Call Forwarding	AFM	X	X
Selective Call Forwarding	NCE	X	X
Talking Call Waiting NOTE: Effective May 12, 2008, Talking Call Waiting is grandparented and is not available to order as a new feature.	TW1	X	X
Three Way Calling	ESC	X	X
Security Screen®	RV1	X	X
Speed Calling	E3D, E8C, ESF, ESL		X
Voice Messaging Service - Residence	VMJXA, VMJXB		X

In addition to the above features, CustomChoice-Complete end-users that LPIC to Qwest may also request the Super Savings Calling Plan (except SD).

Feature Detail (FID and Data Requirements)

Adding CustomChoice-Complete with Voice Messaging Service for new end-user
This package is ordered by including:

• Feature Activity Type N and USOC PGOC7.
• Feature Activity Type N and Line USOC (1FR, AFH, AFL, HFR or RUA).
• Feature Activity Type N and applicable Feature USOCs; e.g., ESX, LWE, OWM, VMJXA
  • N 1FR
    
  • N PGOC7
    
  • N ESX
    
  • N LWE
    
  • N OWM
    
  • N VMJXA

Adding CustomChoice-Complete with Voice Messaging Service for existing end-user
This package is ordered by including:

• Feature Activity Type N and USOC PGOC7.
• Feature Activity Type N and applicable Feature USOCs; e.g., ESX, LWE, OWM, VMJXA
  • N PGOC7
    
  • N ESX
    
  • N LWE
    
  • N OWM
    
  • N VMJXA

Removing CustomChoice-Complete with Voice Messaging Service
This package is removed by including:

• Feature Activity Type D and USOC PGOC7.
• Feature Activity Type D and applicable Feature USOCs; e.g., ESX, LWE, OWM, VMJXA.
  • D PGOC7
    
  • D ESX
    
  • D LWE
    
  • D OWM
    
  • D VMJXA

Adding CustomChoice-Complete for new end-user with two lines
This feature is ordered by including:

• Feature Activity Type N and USOC PGOCX
• Feature Activity Type N and USOC PGO2N on the second line in the package
• Feature Activity Type N and Line USOCs (1FR, AFH, AFL, HFR or RUA)
• Feature Activity Type N and applicable Feature USOCs; e.g., AYK, OWM, RV1, TW1
  • N 1FR
    
  • N PGOCX n
    
  • N PGO2N
    
  • N AYK
    
  • N OWM
    
  • N RV1
    
  • N TW1

Adding CustomChoice-Complete for existing end-user
This feature is ordered by including:

• Feature Activity Type N and USOC PGOCX
• Feature Activity Type N and applicable Feature USOCs; e.g.,OWM, NNK,TW1
  • N PGOCX
    
  • N OWM
    
  • N NNK
    
  • N TW1

Removing CustomChoice-Complete
This feature is removed by including:

• Feature Activity Type D and USOC PGOCX
• Feature Activity Type D and applicable Feature USOCs; e.g., OWM, NNK, TW1
  • D PGOCX
    
  • D OWM
    
  • D NNK
    
  • D TW1

Last Update: March 7, 2008

Caller ID with Privacy+™, CustomChoice-Complete™, LineBacker™, Qwest High-Speed Internet™ are Trademarks of Qwest Communications International, Inc.
CLASS™ is a Trademark of Telcordia Technologies, Inc.
Security Screen® is a Registered Trademark of Qwest Communications International, Inc.