Call Router Traffic Study is available for end-users subscribing to Qwest's Business Voice Messaging Service - General Information with the following features:
Call Router Traffic Study is a custom report that identifies, by call router, the number of calls routed to individual menu selections.
Call volumes may be tracked by individual components or a combination of components. The following lists those components:
When Call Router Traffic Study is established, a Tracker Mailbox is created as the destination of the individual key presses. Tracker information is obtained from a system that runs on a calendar month.
Traffic Study Report Data is available only on a monthly basis. Reports may be requested for one or more months with a 12 month maximum.
Traffic Study Reports will show detailed information by:
Reports are available via paper or electronic mail and will be sent to you by the 10th of the month to forward to your end-user.
Note:
Call Router Traffic Study may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.
If service is ordered toward the end of a month, billing will be for the entire month even if the end-user receives data for only a one-day period. To maximize the benefits, service should be established at the beginning of a month.
Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.
Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.
Additional information on ordering can be found in the Ordering Overview.
The valid Feature Activity Types are:
NOTE: When changing from one feature to another, use N and D Feature Activity Types.
This feature is ordered by including:
This feature is removed by including:
Last Update: September 5, 2003
