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Change Your Name or Billing Address

Billing Address
To change your billing address, you can:

  • Speak to a Qwest Customer Service Representative at 1 800-603-6000 7 a.m.–6 p.m. Mon.–Fir. and 8 a.m.–3 p.m. Sat.
  • Dial 611 from your cell phone if you are a Qwest Wireless customer.

Billing Name
To change the billing name on your account, you can:

  • Speak to a Qwest Customer Service Representative at 1 800-603-6000 7 a.m.–6 p.m. MST, Mon.–Fri.
  • Dial 611 from your cell phone if you are a Qwest Wireless customer.

Need Help? 1(877)744-4416 Mon - Fri 7am - 8pm MST