On November 24, 2003, Wireless Local Number Portability, a Federally-mandated program for all wireless service providers, will allow wireless customers to change wireless service providers and keep their existing wireless phone number in most cicumstances when remaining in their same service area. Specifically, Wireless Local Number Portability allows for the portability (or transfer) of phone numbers for the following scenarios:

• Changing from one wireless provider to another wireless provider in the same local service area.
• Changing from a wireless provider to a wireline provider in the same local service area.
• Changing from a wireline provider to a wireless provider in the same local service area.

Frequently Asked Questions

Will I be able to keep my same wireless phone number if I move?
Wireless Local Number Portability (WLNP) is designed for customers in the same area who choose to switch providers. Thus, if you move, you might be able to keep your same number, but this is not guaranteed. For more information, please contact the Qwest Customer Service Center at 1-800-244-1111 to determine if your number is portable when moving.

Why is Wireless Local Number Portability (WLNP) being implemented by Qwest?
WLNP is being implemented by all wireless service providers (including Qwest) and is required by Federal law as a way to encourage local competition among providers.

Are there any special offers for new customers bringing their number to Qwest?
Please contact our sales and service specialists at 1-800-244-1111 for information regarding special promotions and offers for all Qwest services.

What types of problems might I encounter when I move my wireless number to another carrier?
If you move your wireless number to a new carrier prior to the expiration of any applicable contract term, you may incur contract termination fees. It is recommended that you contact your current service provider to discuss these and any other termination or disconnection fees that may occur prior to moving your wireless phone number to a new carrier. You may also be required to pay installation or activation fees by your new carrier.

If you have additional questions, about Qwest Wireless or Wireless Local Number Portability please contact Qwest Customer Service at 1-800-244-1111