Internet Service Features

Qwest High-Speed Internet® Features

Qwest® Broadband
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Your choice of Internet connection speeds up to 20Mbps
Download movies in as little as 6 minutes, open high-resolution photos, exchange large files with ease. Compare speeds.

Price for Life Guarantee
Your broadband Internet service can be as flexible as you need. Choose no contract, or choose a two-year agreement and your monthly price will stay as low as the day you order—for as long as you maintain your Internet service!

Windows Live™
A family of software and services, including security protection with firewall, anti-virus and anti-spyware; Qwest mail, Messenger, Search and more. View Demo

Wireless Networking
Get wireless Internet access with Qwest Home Networking™. Up to five people can share one high-speed Internet connection in your home at the same time. View Demo

24x7 Technical Support
No matter when you need us, we're here. Qwest® Broadband offers convenient technical support—24 hours a day, seven days a week. Visit our comprehensive online support or call one of our toll-free numbers.

Easy Set Up
Qwest Broadband Internet service is easy to set up and a breeze to use. We send you everything you need to install high-speed Internet service, or if you prefer we can install it for you.

100% Satisfaction Guarantee
We are so confident you'll like our broadband Internet service, you can try us for 30 days and we'll credit your account if you are not satisfied.

Qwest received the highest numerical score among Internet service providers in the West region in the proprietary J.D. Power and Associates 2007 Internet Service Provider Residential Customer Satisfaction StudySM. Study based on responses from 13,649 residential Internet service subscribers measuring nine providers in the West region (AZ, CA, CO, ID, IA, MN, MT, NE, NV, NM, ND, OR, UT, SD, WA, WY). Proprietary study results are based on experiences and perceptions of consumers surveyed in July 2007. Your experiences may vary. Visit jdpower.com

Qwest Connect®:Price for Life offer available to Qwest residential customers. Downgrading service to 256Kbps, changing ISP, moving out-of-state, suspending or disconnecting service may cancel price guarantee and may result in an early termination charge. Other restrictions may apply. Connection speeds are based on sync rates. Download speeds will be up to 15% lower due to network overhead requirements and may vary for reasons such as customer location, websites accessed, Internet congestion and customer equipment. Windows Live™ is compatible with Windows® XP (with Service Pack 2 or greater) and Windows Vista® operating systems. Alternative ISP options are available for customers with other systems. Prices exclude taxes, surcharges, and other fees. With approved credit. Requires compatible modem. Subject to additional restrictions and subscriber agreement. Windows Live also requires acceptance of Microsoft terms and conditions.
Microsoft, OneCare, Windows, Windows Live and Windows Vista are trademarks of the Microsoft group of companies. All other trademarks are owned by Qwest. 30-Day Guarantee: Available to new subscribers who call Qwest to cancel within first 30 days of service. Refund excludes selected optional charges, such as professional installation.