My CenturyLink™ on DIRECTV^®

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What is My CenturyLink™ on DIRECTV^®?

CenturyLink and DIRECTV bring you My CenturyLink™ on DIRECTV^®. These features include:

• TV Caller ID
• TV Voice mail
• Call History
• Click to Call

I am experiencing a problem with my My CenturyLink™ on DIRECTV^®. Who do I call?

Call My CenturyLink™ on DIRECTV^® technical support at 1 800 247-7285.

What are the requirements for My CenturyLink™ on DIRECTV^®?

Customers need:

• CenturyLink local phone service with Caller ID and/or Voice Mail
• DIRECTV^® HD DVR Receiver (that is connected to the Internet and a land-based phone line)
• Home network through CenturyLink High-Speed Internet

How do I home-network my DIRECTV^® service to my CenturyLink High Speed Internet?

Visit http://www.directv.com/DTVAPP/content/equipment/accessories to get more information about making the most of your DIRECTV and CenturyLink services.

What else can I do with my home-networked HD DVR?

• Access DIRECTV on DEMAND with over 5,000 hit shows, sports and movies- including the latest blockbusters in stunning 1080p HD- the best picture quality available.*
• TV Apps are interactive applications available right on the TV. Get instant access to weather, stocks, sports, horoscopes, pictures and more!
• DIRECTV Media Share lets you unleash pictures, tunes and videos from your computer and access them on your TV.† It's an exciting new way to share them with your friends and family. **
• The DIRECTV2PC™ application allows you to stream the programs you recorded on your DVR to your PC, where you can watch them on your HD monitor.††

*Limited PPV titles available in 1080p. To view programs in 1080p, the following are required: a DIRECTV Plus HD DVR Receiver (model HR20 or later), an HDMI cable connecting the receiver and the television, and a high-definition 1080p24 television. Not all models are compatible.

To access DIRECTV HD Programming, HD Access fee ($10/ mo.), a DIRECTV Slimline Dish, DIRECTV HD receiver, and HD television equipment are required. Number of HD channels varies by package selection. **TV Apps require a DIRECTV Plus HD DVR receiver (HR20, or later model), DIRECTV Plus DVR receiver (R22 model), or a DIRECTV HD Receiver (H21, H23), and Internet connection. †Home network connection and PC with media server required. Visit directv.com/mediashare for details.††The DIRECTV2PC application is not currently compatible with Macintosh computers. Visit directv.com/directv2pc for details.

Can I upgrade my service to get My CenturyLink™ on DIRECTV^®?

Yes. Order on Qwest.com or call CenturyLink to get DIRECTV service through CenturyLink or to upgrade your phone and Internet services.

What is different about Caller ID from My CenturyLink™ on DIRECTV^®?

The Caller ID is delivered faster than the traditional Caller ID through your TV - you won't have to wait for your phone to ring twice!

How do I access my voice mail with My CenturyLink™ on DIRECTV^®?

Push the 'menu' button on your remote control. From this quick menu select 'Voice mail & Caller ID.' Then select 'Voice mail' to see call detail indicating new, unheard messages, previously listened to and saved messages. Based on the settings of your TV voice mail account you will be prompted for a password. If you do not want to be prompted for a password, you can change that by calling your voice mail box and selecting mailbox options (option 4), shortcuts menu, passwords, and then selecting skip password.

How do I access my call logs with My CenturyLink™ on DIRECTV^®?

On the TV Calling Features quick menu select 'Call History' to view the most recent incoming and outgoing calls.

Can I change the settings for my My CenturyLink™ on DIRECTV^®?

Yes. You can turn the Caller ID pop-up display on or off for incoming calls.

Can I disable My CenturyLink™ on DIRECTV^®?

Yes. Call My CenturyLink™ on DIRECTV^® technical support at 1 800 247-7285 to have the features disabled on your account.