Integrated solutions for your premises networking challenges
Qwest® Data Customer Premises Equipment (CPE) provides business
customers with integrated solutions to premises networking challenges. Data
CPE supplies expert data management solutions using networking equipment from
industry-leading manufacturers to offer a variety of value-added services such
as installation, configuration and maintenance, and a world-class support model.
When combined with Qwest® transport and other Qwest Managed and
Professional Services offerings, Data CPE becomes a comprehensive customer solution.
Industry-leading equipment and dedicated support
The CPE products offered and supported cover the spectrum from modems and low-end
routers, to carrier-class WAN switches and IP telephony products. To ensure
the workability of CPE solutions in real situations, manufacturers’ equipment
is rigorously tested in the Qwest dedicated lab.
A large, dedicated staff of technical and engineering personnel and a nationwide
force of field technicians make Qwest Hardware and Software Solutions Data CPE
the confident choice for your premise networking challenges. Value-added CPE
services include:
- Installation: In addition to installing equipment at the customer’s
site, a technician ensures that the equipment operates within the customer’s
network.
- Remote Maintenance: Service includes software upgrades, one-hour callback
on hardware and software issues, advanced engineering escalation and a variety
of hardware replacement options.
- On-site Maintenance: Service includes all components of remote maintenance,
plus on-site technical coverage options and enhanced parts-sparing capabilities.
The confident choice
Qwest holds strategic partnerships with industry-leading manufacturers*–Cisco
Systems, Nortel Networks, Motorola, ADC, Nokia, Sun, Adtran and Marconi/FORE.
Industry-leading equipment combined with Qwest expert data management solutions
and dedicated support makes Qwest Data CPE the confident choice to meet your
premises networking challenges.
*The listed company names are trademarks of their respective companies.
For more information on this or other Qwest services, call 1 800 RIDE QWEST
(1-800-743-3793) or visit us on the Web at www.qwest.com.
