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. Self-Healing Network Service (SHNS)

If you are interested in making this product available to your customers, find out more about becoming a member of the Qwest Business Partner Program.

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Self-Healing Network Service (SHNS) is a dedicated network using two concentric ring connecting multiple node locations with fiber optic cable pairs. A combination of fiber ring technology and a series of Intelligent Network Elements (INEs) allows SHNS to automatically detect network failures and reconfigure around them.

The INEs have add-drop multiplexers and appropriate software to give access from your business location (access node) on and off the SHNS ring. Desired ports can be ordered at the Network Interface (NI). The INE copies all entering data frames, sending one copy on the working path and another on the protection path in the opposite direction. At the receiving or destination node, frames on both paths are monitored and compared, and the frame with intact data is selected. If one of the rings goes down, SHNS heals itself.

Benefits

  • 24-hour performance monitoring and alarm surveillance by Qwest
  • Near 100 percent precision
  • Service credit for one month's billing in the event of one second of outage for one occurrence per month
  • Continuous customer access to performance monitoring
  • Guaranteed performance
  • Customized solutions
  • Flexibility
  • Expandability
  • Security

System sizes:

  • OC3: 155.520 Mbps
  • OC12: 622.080 Mbps
  • OC24: 1.244 Gbps
  • OC48: 2.488 Gbps
  • OC192

Key Applications:

  • Telecommunications
  • Wireless-Cellular
  • Telemarketing
  • Airlines
  • Banking / Financial / Insurance
  • Health Care
  • Utilities
  • Manufacturing
  • Data Communications
  • Retail
  • Government

Qwest Self-Healing Network Service is available only in region in the states of AZ, CO, IA, ID, MN, MT, ND, NE, NM, OR, SD, UT, WA and WY on an intraLATA basis only. A one-year minimum term of commitment for a minimum of three nodes (one in a Qwest Central Office) is required. Pricing subject to applicable tariffs which may change from time to time in accordance with law. Cancellation fees apply if contract is terminated prior to end of commitment.

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