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For services in AZ, CO, ID, IA, MN, MT, NE, NM, ND, OR, SD, UT, WA, and WY please call 1 800-777-9594

For services outside of those states please call 1 800-860-1020

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. CPE - Video

Video solutions to meet customer’s requirements

Qwest Video CPE enables customers to meet "face-to-face" with the people that mean the most to their business, regardless of time or distance. Videoconferencing allows customers to share information with key people within their building or around the world, so they can receive information faster and respond much more quickly, accurately and competitively.

Qwest Video CPE offers customers a wide array of H.323 (IP) and H.320 (ISDN) videoconferencing equipment. Qwest Video CPE provides videoconferencing solutions from desktop systems to fully integrated rooms. Qwest Video CPE carries the required bridges and gateways to provide customers a comprehensive encompassing solution.

Equipment is only part of our story. With Qwest installation, maintenance services and transport we are able to provide a comprehensive solution for all of your videoconferencing needs.

Industry-leading equipment and dedicated support

The videoconferencing products offered and supported cover the spectrum from desktop solutions to fully integrated rooms.

Qwest Total CareQwest Hardware and Software Solutions Video CPE offers customers a complete portfolio of videoconferencing equipment from industry-leading vendors along with installation, configuration and ongoing maintenance and support agreements available for all equipment. Value-added CPE services include:

  • On-site installation: At the customer location, a technician installs the videoconferencing system and related components and ensures interoperability.
  • Remote maintenance: Service includes software updates, access to the Video Service Center for resolution on hardware and software issues, escalation to the manufacturer and the ability to do test calls.
  • On-site maintenance: Service includes all components of remote maintenance, plus on-site technical coverage options.

The confident choice

Qwest has supported vendor relationships with industry-leading manufacturers*–Cisco® Systems, PictureTel, Polycom®, VideoLabs®, VCON, RADVision and Accord® Networks. Industry-leading equipment combined with Qwest expert design and support makes Qwest Total CareQwest Hardware and Software Solutions Video CPE the confident choice to meet your videoconferencing challenges.

For more information on this or other Qwest services, call 1 800 RIDE QWEST (1-800-743-3793) or visit us on the Web at www.qwest.com.

*All trademarks are registered to their respective companies.

Hardware and Software Solutions Video CPE is available within the contiguous United States. Components priced separately. Termination liability applies in accordance with CPE contract. Installation and maintenance agreement available separately.

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