Q. What is BAAS?
A. Qwest Broadband Access Aggregation Services (BAAS) is a unique state-of-the-art wholesale broadband and network service designed especially for large ISPs and business customers. BAAS aggregates individual Digital Subscriber Line (DSL) connections with different DSL providers, offers protocol translation between Asynchronous Transfer Mode (ATM) and IP, and provides Internet access for those subscribers.

Q. What are the minimum contract terms for BAAS?
A. BAAS offers a two-, three-, and five-year contract, with an in-region minimum subscriber commitment of 15,000 and an out-of-region minimum subscriber commitment of 20,000. For example if you, as a customer, order service within the 14-state Qwest region of AZ, CO, IA, ID, MN, MT, ND, NE, NM, OR, SD, UT, WA, and WY, your commitment is to have fifteen thousand (15,000) subscribers/end users for service in this geographical region. If you, as a customer, order service outside the Qwest 14-state region in the rest of the continental United States (Qwest expanded region) you commit to having twenty thousand (20,000) subscribers/end users for service in that geographical region.

Q. How do I, as a customer, order service for my subscribers?
A. You will have access to a graphic user interface (GUI) to input your subscribers' orders.

Q. Do I do my own billing for my end users?
A. Yes. Qwest BAAS does not bill your end users. Qwest bills you, its customer, for the number of subscribers you have in service. Then you bill your end users.

Qwest Broadband Access Aggregation Services (BAAS) is available to business customers in 75 metropolitan statistical areas (MSAs) nationwide. BAAS services within the state of AZ will be provided in conjunction with a separate Global Service Provider (GSP) that provides customers connectivity to the global Internet. When Qwest is able, it will provide the GSP service itself. Minimum term of commitment of two years and minimum number of subscribers is required. Termination liability applies. Additional equipment may be required. Start-up costs and fees per GUI interface are additional. p> Back to Broadband Access Aggregation Service (BAAS)