Managing your organization's network internally can be a daunting and time-consuming task. Making sure it is set up correctly and that each new device or service is integrated properly. Constantly checking to ensure network performance levels are where they should be - and responding quickly when they are not. Managing the different vendors for all the components of your network. In addition, there are all the costs associated with building, running and updating the network. And don't forget the staff–hiring, training and retaining a staff can be a full time job in itself. Aren't there more profitable ways you could use this time?

There is an alternative to doing it all yourself. Let a trusted ally manage your network for you. Let this ally give you back the time and resources you need to do what you do best - successfully run your organization. If you are looking for a better way to maximize the investment and potential you have in your network, look to Qwest Integrated Management services.

Why Qwest Integrated Management?

Simple. Qwest knows networks. We know how to design them, how to build them and especially how to run them. It's what we do all day, every day. Our own network is one of the largest and most complex networks in the world. We can do for you what we do for ourselves, even if your network is much smaller than ours. We employ state-of-the-art network technology and tools to ensure that your network is performing at optimal levels. Our staff of highly skilled professionals provides 24/7 monitoring and solves problems as they come up - if not before. And we'll be your single-point-of-contact for all the network device, service and transport vendors you use.

A comprehensive, yet flexible solution

With Qwest, you can be confident that Qwest is effectively and efficiently managing your data network. Additionally, Qwest Integrated Management offers you flexibility to choose the most tailored management option from the following service offerings:

1. Integrated Management – Select
• Network inventory and topology map
• In-band monitoring of customer devices and Qwest data transport, 24 hours a day, seven days a week
• Fault management to isolate and correct trouble
• Configuration management services including: design, provisioning, backup, comparison and restoration
• Online reports documenting the network performance
• Web-based portal for access to ticketing system, reports, inventory and topology map
2. Integrated Management – Comprehensive
• Includes all of the features of Integrated Management – Select plus:
• 24 hours a day, seven days a week monitoring of non-Qwest transport
• Total Customer Agency for resolving issues with non-Qwest transport and CPE
3. Integrated Management – IPsec Tunnel Management
• Includes all of the features of Integrated Management – Comprehensive plus:
• Configuration of site-to-site virtual private network (VPN) connectivity
• Firewall IOS policies to secure hardware
• Monitoring of site-to-site VPN connectivity

A flexible relationship too

At Qwest, we want our relationship to be flexible. We will provide the network solution that fits your needs and adjust it as those needs change. We won't force you to adjust your needs or your expectations to fit a rigid product.

For more information on this or other Qwest services, call 1-800-743-3793 or visit us on the Web at www.qwest.com.