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For services outside of those states please call 1 800-860-1020
CPE - Data
Integrated solutions for your premises networking challenges
Qwest® Data Customer Premises Equipment (CPE) provides business
customers with integrated solutions to premises networking challenges. Data
CPE supplies expert data management solutions using networking equipment from
industry-leading manufacturers to offer a variety of value-added services such
as installation, configuration and maintenance, and a world-class support model.
When combined with Qwest® transport and other Qwest Managed and
Professional Services offerings, Data CPE becomes a comprehensive customer solution.
Industry-leading equipment and dedicated support
The CPE products offered and supported cover the spectrum from modems and low-end
routers, to carrier-class WAN switches and IP telephony products. To ensure
the workability of CPE solutions in real situations, manufacturers’ equipment
is rigorously tested in the Qwest dedicated lab.
A large, dedicated staff of technical and engineering personnel and a nationwide
force of field technicians make Qwest Hardware and Software Solutions Data CPE
the confident choice for your premise networking challenges. Value-added CPE
services include:
Installation: In addition to installing equipment at the customer’s
site, a technician ensures that the equipment operates within the customer’s
network.
Remote Maintenance: Service includes software upgrades, one-hour callback
on hardware and software issues, advanced engineering escalation and a variety
of hardware replacement options.
On-site Maintenance: Service includes all components of remote maintenance,
plus on-site technical coverage options and enhanced parts-sparing capabilities.
The confident choice
Qwest holds strategic partnerships with industry-leading manufacturers*–Cisco
Systems, Nortel Networks, Motorola, ADC, Nokia, Sun, Adtran and Marconi/FORE.
Industry-leading equipment combined with Qwest expert data management solutions
and dedicated support makes Qwest Data CPE the confident choice to meet your
premises networking challenges.
*The listed company names are trademarks of their respective companies.
For more information on this or other Qwest services, call 1 800 RIDE QWEST
(1-800-743-3793) or visit us on the Web at www.qwest.com.
Qwest Hardware and Software Solutions for Data CPE are available nationwide. Components priced separately. Termination liability applies in accordance with contract. Installation and maintenance agreement available separately.
