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CPE - Data
Integrated solutions for your premises networking challenges
Qwest® Data Customer Premises Equipment (CPE) provides business customers with integrated solutions to premises networking challenges. Data CPE supplies expert data management solutions using networking equipment from industry-leading manufacturers to offer a variety of value-added services such as installation, configuration and maintenance, and a world-class support model. When combined with Qwest® transport and other Qwest Managed and Professional Services offerings, Data CPE becomes a comprehensive customer solution.
Industry-leading equipment and dedicated support
The CPE products offered and supported cover the spectrum from modems and low-end routers, to carrier-class WAN switches and IP telephony products. To ensure the workability of CPE solutions in real situations, manufacturers’ equipment is rigorously tested in the Qwest dedicated lab.
A large, dedicated staff of technical and engineering personnel and a nationwide force of field technicians make Qwest Hardware and Software Solutions Data CPE the confident choice for your premise networking challenges. Value-added CPE services include:
Installation: In addition to installing equipment at the customer's site, a technician ensures that the equipment operates within the customer's network.
Remote Maintenance: Service includes software upgrades, one-hour callback on hardware and software issues, advanced engineering escalation and a variety of hardware replacement options.
On-site Maintenance: Service includes all components of remote maintenance, plus on-site technical coverage options and enhanced parts-sparing capabilities.
The confident choice
Qwest holds strategic partnerships with industry-leading manufacturers*–Cisco Systems, Nortel Networks, Juniper Networks, Adtran and Tasman. Industry-leading equipment combined with Qwest expert data management solutions and dedicated support makes Qwest Data CPE the confident choice to meet your premises networking challenges.
*The listed company names are trademarks of their respective companies.
For more information on this or other Qwest services, call 1 800 RIDE QWEST (1-800-743-3793) or visit us on the Web at www.qwest.com.
Qwest Hardware and Software Solutions for Data CPE are available nationwide. Components priced separately. Termination liability applies in accordance with contract. Installation and maintenance agreement available separately.
