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. Operator Services

As a member of the hospitality and payphone industry, you need specialized communications services to offer your customers. QwestŪ Operator Services offers you a complete package of operator-assisted and automated services, including automated (0+) and operator assisted (0-) calls, with commission plans to help you meet your revenue objectives.

Qwest has extensive experience in providing the latest communications services to the hospitality and payphone industries. We know what features and services are important to your business. With Qwest Operator Services, you'll enjoy:

  • Competitive commissions paid on a weekly basis
  • Flexible property imposed fee (PIF) options to increase your revenue (where allowed by law).
  • Qwest branding delivers quality name recognition for your customers.
  • Online reporting via our Stealth® online tool - you can manage and monitor your account online, in real time

Benefits

The suite of Qwest Operator Services - including traditional Domestic Operator Services, Collect Operator Services and International Operator Services - provides you with an array of important features and benefits.

  • Stealth online information system - An innovative Internet-based management tool, Stealth provides you with one of the most powerful reporting instruments in the operator services industry. Stealth combines data and technology to produce calling and property information to help you more effectively manage your business 24 hours a day, seven days a week. With Stealth, you can determine what phones are out of service, how much you owe, and most importantly, how much revenue you've generated.
  • 24/7 customer care - Qwest employs trained operators to quickly and efficiently handle your customers' calls and maximize your commissions. And, if you have any questions about your service, Qwest technical support is available to you 24 hours a day, seven days a week.
  • Industry expertise - Qwest is recognized in the hospitality and operator services industry for having a unique organization dedicated to your needs. Our daily involvement in the industry allows us stay on top of current and future trends and issues, as well as provide you with the excellent responsiveness that is vital to your industry.
  • Strategic and innovative product development - Through our industry involvement, we recognize the need for product enhancements, as well as new products and services. We strive to remain the cutting edge provider of Operator Services, and in doing so, be best able to meet your needs.
  • Flexible rates and commission plans - Qwest offers rate and commission plans to meet your diverse needs. We provide multiple rate tables, a PIF option and competitive commission schedules.

Remember, your benefits can extend beyond those of just our Operator Services. Choose from our extensive selection of products and services. Make Qwest your single source for your communications needs!

Qwest® Operator Services are available to National Account members in the domestic U.S.

Stealth reports are available from anywhere you can access your Internet connection. An Internet connection through an ISP and certain minimum computer system requirements are needed to access the Stealth Internet Information System.

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