For services in AZ, CO, ID, IA, MN, MT, NE, NM, ND, OR, SD, UT, WA, and WY please call 1 800-777-9594
For services outside of those states please call 1 800-860-1020
Self-Healing Alternate Route Protection (SHARP)
Losing data on your local loop is so 1994. Self-Healing Alternate Route Protection (SHARP) is an optional feature of Qwest's DS1, DS3, and SST services that answers your need for 100 percent assurance of system reliability in the local loop.
Point-to-point transport
Designed for moderate to heavy volumes
Establishes two physically separate routes for the working service path and the protect path
On SST, SHARP is available at the system level and 30151, for example, OC3
SHARP is provisioned solely on fiber optics using a 1 X 1 protection scheme that provides a backup for every system component
Installation in as few as two days
Variable contract options
Guaranteed: If a cable is cut or transmission quality degrades to an unacceptable level, and SHARP fails to switch to the protect path within one second, Qwest will credit you for a month's billing for the affected service. See our Service Level Agreement for complete details.
Benefits
Standard Network Service reliability of 99.99 percent, exceeding industry norms, and a standard bit error rate of 10[-9] or one error in one billion bits
Service guaranteed through Service Level Agreements
Installation intervals have been reduced from nine to two working days at selected locations
Discounted, variable-term contract options provide a variety of savings
Improved pricing - the SHARP option is now availability with either circuit (per DS3) or system-level protection (per system). Carriers with more than four DS3s terminating at a single location will benefit from the system-level pricing structure
Features
High-speed host-to-host channel networking
Load balancing
Centralized data processing
Integrated voice and data
CAD-to-CAD transfer
High-speed file transfer
Either circuit (per DS3) or system-level protection (per system) - carriers with more than four DS3s terminating at a single location will benefit from the system-level pricing structure
Qwest Self-Healing Alternate Route Protection (SHARP) Plus service is available in locations where Qwest facilities exist in the contiguous United States and, until Qwest receives regulatory authorization to provide interLATA services, it is only available on an intraLATA basis in the states of AZ, CO, IA, ID, MN, MT, NE, NM, ND, OR, SD, UT, WA and WY.
