Your foundation for success
Qwest® CyberCenter® facilities, which are located nationwide, provide the basis for Qwest's Collocated Hosting Services (CHS).
Features
- Qwest CyberCenters
- 50,000+ square foot facilities provide cost-effective alternative to developing, deploying and staffing your Agency's own hosting. center
- Strategically and conveniently located nationwide
- Provide secure, reliable, scalable foundations for your Agency's success.
- SAS 70 Type II Internal Control Standards. A Type II audit not only includes a description of controls, but also a detailed testing of the controls; our facility operations are thoroughly scrutinized and annually evaluated with results reported and published
- Physical security
- Qwest CyberCenters are outfitted with biometric palm scanners and secure card-key access to collocation areas of the data center
- All Agency equipment is kept in secure locations
- Access requires security desk check-in
- On-site security personnel monitor Qwest hosting facilities 24x7x365 via indoor and outdoor video surveillance
- HVAC and fire suppression
- All Qwest CyberCenters are designed with N+1 redundant chilling/heating systems and redundant, multi-zoned fire suppression systems
- Very Early Smoke Detection Apparatus systems are located throughout the raised floor area in all Qwest CyberCenters
- Power
- Redundant power is available as needed
- Designed with battery backup for uninterrupted power supply
- Diesel generators (N+1) ensure uninterruptible power
- Public network connectivity
- All Qwest facilities are linked to the Qwest OC-192 IP network
- Internet connectivity is available in three port speed types:
- 10 Mbps
- 100 Mbps
- Gig-Ethernet connections
- Private/point-to-point network connectivity
- Qwest provides synchronous optical network connectivity options for access into Qwest's CyberCenters at DS-1, DS-3 and optical connectivity speeds supporting either voice or data traffic
- Add-on product options
- Qwest proactively monitors and/or manages your Agency's Web, application, databases and operating systems remotely, as well as within Qwest's CyberCenter locations
- Proactively manage over 80 unique applications, databases and operating systems
- Uptime service level agreements (SLAs) for entire managed service environment
- Monitoring features include:
- Base monitoring (ping, system checks, fetches)
- Process monitoring
- Trending analysis
- Hardware monitoring
- Router and switch monitoring
- Application and database monitoring
- Custom application monitoring
- Qwest's Storage Services (SS) under its Networx contract provide a suite of fully managed products and services, including storage area network and tape area network
- Qwest offers a wide array of disaster recovery services, such as diverse access and business continuity planning
Benefits
- World-class facilities—features redundant architectures (N+1), state-of-the-art security systems, and best-in-class CyberCenter personnel and procedures
- Savings - enjoy state-of-the art facilities without buying them; Qwest has made the investment, so your Agency doesn't have to
- Flexibility - Qwest offers a variety of power circuit types, as well as rack and cage customization
- Multiple Locations - available nationwide (13 centers in 10 locations)
- SLAs - SLAs for every one of our network products and for each CyberCenter facility; 10-day installation SLA for space and power
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