CenturyLink™ Networx
Products & Services

Email | PDF

Internet Protocol Telephony Service

Convergence technology with minimal capital requirements

CenturyLink's Internet Protocol Telephony Service (IPTelS) combines the two most-used tools of the business trade, the phone and computer/Internet, to create a single communications platform that delivers the best of both worlds. CenturyLink's IPTelS gives your Agency an Internet Protocol (IP) application that provides real-time, two-way voice capability in IP over a broadband connection. As an outsourced and fully managed solution, CenturyLink's IPTelS delivers converged technology that requires minimal capital expense, provides automatic software updates, is highly scalable to accommodate your Agency's growth, and offers easy online administration and trouble ticketing.

Features

CenturyLink's IPTelS provides an extensive list of features including, but not limited to, the following:

1. Personal online dashboard providing voice mail, call logging, find-me/follow-me capabilities, contact manager and easy click-to-call functionality
2. Administration portal enabling online user setup, moves, adds and changes (MACs), hunt/pick-up group configuration and online ticketing
3. Portal access via Microsoft® Outlook® integration providing unified messaging and integrated e-mail and voice messaging capabilities

Benefits

1. Improved productivity via a rich feature set — Access Web-based portal/in-office tools from any Internet connection:
   1. Distributed employees are on a single communications system
   2. Voice mail accessibility via Web-browser/forwarding via e-mail
   3. IP-private branch exchange (PBX) features without a large, capital investment
   4. Dedicated Internet access from the desktop
   5. Consolidated management and control from any Internet connection
   6. Improved Agency service by dialing a single number
2. Flexible and scalable — Changes as your Agency's mission changes with a pay-as-you-go model, versus up-front capital commitment; the platform is managed by CenturyLink, so your agency is always on the latest product release
3. Extensive coverage — Enables integrated communications across multiple locations
   1. National footprint coverage available to meet your Agency's mission's needs

Product Details

• Product Overview
  Internet Protocol Telephony Services product overview (pdf)
• Uses
  Voice service
• Alternatives
  Converged Internet Protocol Service

---

Email