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Arizona Opt-in Customer Proprietary Network Information (CPNI) Notice

Telecommunications companies are required by law to treat telephone account information confidentially.  The information is called Customer Proprietary Network Information (CPNI) and includes the telephone lines, features and other telecommunications services you purchase, as well as the usage associated with those services, including call detail information appearing in your bill.  QWEST has always treated this information confidentially and remains committed to its long-standing policy.  CPNI does not include your name, address, or telephone number.

At QWEST, we feel our job is to keep you current on new technologies; to understand your total personal or business needs; and to offer total solutions to meet those needs.  With your approval, we will share your telephone account information only within our QWEST companies, such as our wireless, long-distance, and Internet divisions and with businesses acting on Qwest's behalf, such as sales and customer care agents, and billing and collection agents.  Your willingness to let us use your QWEST telecommunications account information and share it within the QWEST companies will allow us to do our job and serve you in ways that will meet or exceed your expectations in the years to come.

You can give us your approval (and we hope you do) or not, it’s up to you and you can change your mind at any time, just let us know.  Whatever your decision, we’ll honor it and it won’t affect the quality of service we provide you or impact the products and services you currently subscribe to. 

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