Business Solutions, Large Business, Case Study, Scottrade

BUSINESS: Case Studies

Scottrade

Challenge

Online brokerage firm Scottrade needed a secure, scalable solution to meet the rapidly expanding and very diverse voice and data needs of its more than 290 branches.

Solution

Qwest iQ Networking® Private Port links Scottrade headquarters with its branches via a flexible, scalable and reliable MPLSbased private VPN service that combines voice and data applications onto a single cost-effective network.

Benefits and Results:

Scottrade predicts an 18-24 month return on investment (ROI) with Qwest iQ Networking Private Port
Scottrade customers have reliable access to branch managers and brokers
To support Scottrade’s plans to reach 500 branch offices by 2010, the network can easily expand
With security a vital issue in the financial services arena, Qwest worked in close partnership with Scottrade to build security and regulatory compliance into the network
Next-generation Qwest network paves the way for expanded applications and capabilities, including a more reliable backup strategy
Capacity of three to five times normal volume for potential customer service spikes is available with Qwest burstable circuits

Client

Scottrade has been a leader in the brokerage industry for more than 25 years. A pillar of the company’s success is Scottrade’s adoption of advanced technologies to optimize the online trading experience and enhance its customer service.

Download the full Scottrade case study

VOICE OF THE CUSTOMER

Download the full case study (pdf) - The Qwest iQ Networking Private Port MPLS-based network connects the nearly 300 Scottrade branches with the company headquarters in Missouri.